User Research Manager

Location Overland Park, KS (Hybrid)
Starts July 2022
Duration Direct Hire
Status Direct Hire
Rate up to $130,000,Annually
Our global financial services candidate is looking for a User Research Manager with 8+ years of digital experience, strategy and research for enterprise level accounts. As well as leadership experience.

The User Research Manager will conduct user research, improve usability and optimize content across the client's global portfolio of websites. This role will be turning user feedback into actionable insights, driving continuous website improvements, and informing / enabling impactful content personalization across our digital ecosystem.

User Research Manager Responsibilities:
- Create, document and implement content personalization strategies
- Create and maintain documentation on website personas and desired user journeys
- Capture, document, and communicate applicable learnings from customer insights gathered from multiple sources and share with the wider internal teams
- Partner with analytics teams to leverage customer data from digital and wider organizational interactions with clients, focusing on opportunities to personalize content
- Drive more engagement and conversion through experience-focused Conversion Rate Optimization (CRO) tactics, A/B testing, and experimental web strategy
- Scale strategies for content and design personalization across systems, personas, campaigns, and key user journeys
- Support qualitative and quantitative research and analyses with the Digital UX team to measure and improve the digital experience

User Research Manager Qualifications:
- 8+ years of digital experience, digital and business strategy, and research initiatives
- Experience leading a team or someone who would like to advance in their career
- Knowledge of digital channels and functions such as SEO, UX, Digital Strategy, SEM, Paid Advertising, and website analytics



Submit resume (and samples if applicable) to:

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.