CX Design Lead

Location Katy, TX
Starts Next Month
Duration Full-Time
Status Full-Time
Rate up to $130,000
A leading recreational retailer is looking for a full-time CX Design Lead to join its team. This is a FULL-TIME, ONSITE opportunity.

The ideal CX Design Lead has a strong design portfolio and is an expert in Figma.

The ideal CX Design Lead has the ability to lead a team with a customer journey-based design approach to help the company move toward personalization in content design.

REQUIREMENTS:
5+ years of experience in UX Design, UI Design or Product Design.
Portfolio of designs samples
Advanced experience with Adobe XD, Sketch, Creative Cloud, Invision, Figma, or similar
Working Experience leading design teams in the creation and delivery of rich customer experiences
Advanced experience in developing user interfaces for mobile and desktop, responsive design, and cross-platform native applications
Ability to effectively communicate UX/UI strategy and rationale to key stakeholders, and work with the team and peers to collaborate on solutions
Advanced experience in UI/UX research tools, data, personas, competitive analysis, and metrics to help shape user experiences
Self-starter; takes initiative; able to quickly grasp needs, understand/break down challenges and attack projects without much direction
Excellent communication skills; able to work with a wide variety of people, positions, and personalities
A passion for self-growth; open to feedback; able to hear constructive criticism and improve upon work


RESPONSIBILITIES:
Leads collaboration within a team, including internal team reviews, critiques, and presentations
Provides clear feedback to other designers, recognizing different talents and areas of growth
Demonstrates ability to act as a coach or mentor to less experienced team members
Support the digital strategy through the design of engaging digital experiences that are meaningful to the customer, meet the end users needs, and align with the brand positioning and business objectives
Partner across interdisciplinary teams on related research, strategy development, conceptualizing, product definition, and design ensuring best in class design, functionality, and process flow as it pertains to the digital or customer experience
Champion user-centered design methodologies, user testing (Multivariate A/B and usability testing), wireframes, user journey and experience maps, fundamental design principles and best practices, usability standards, and current digital trends
Quickly conceptualize experiences, collaborate in brainstorms, and drive innovative ideas
Take on complex problems and work toward simple solutions; demonstrate excellent communication skills to talk through and present solutions with senior leaders, as well as technical and non-technical personnel
Collaborate with front-end developers to innovate on native applications and new technologies
Serve as a transformational change agent; embed customer experience into everything we do
Communicate UX/UI strategy and rationale to key stakeholders, and work with your team and peers to collaborate on solutions

#LI-RM1
#IND123

Submit resume (and samples if applicable) to: ramsay.mccoy@jobalert.creativecircle.com


About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.