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Product Marketing Director, Customer Success - Fully Remote/Off-site

Starts When Right Candidate is identified
Duration Full-Time
Status Full-Time
Rate Up to $190k + Benefits
Our well known SaaS client is looking for a Customer Success Marketing Director to join their team!

This Customer Success Marketing Director will be:
- Owning the development of positioning, messaging, value proposition and content that supports customer success portfolio and services offerings aligned with new product introductions
- Collaborating with core product management teams and sales enablement to ensure that customer success is aligned and featured, launched, that content, tools, and other customer success product marketing assets are effectively deployed to, and used by, the field and communicated effectively
- Creating, leading, managing, and measuring Customer Success product marketing and partner with audience and product marketers on lead generation initiatives to showcase the value of offerings
- Supporting customer and internal events (e.g. customer/partner conferences, sales meetings) by owning development of presentations/sessions/training as needed

- A mix of marketing and/or customer experience strategy
- 10+ years experience in a Customer success GTM / product marketing function within B2B SaaS company, ideally focused on customer success products and services capabilities for the Director level role
- Experience measuring and improving the ROI of marketing investments and driving successful campaigns through business model leveraging
- Strong ability to develop a comprehensive, intuitive customer journey, spanning SMB customers to large global Enterprises
- Experience creating a consistent, impactful success engagement points across a complex multi-product customer journey

Submit resume (and samples if applicable) to: Julia.Buck@jobalert.creativecircle.com

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.