Business Analyst - WFH during Covid-19

Starts Beginning of May
Duration At least 3 months
Status Freelance
Rate DOE
Our client, a popular airline, is looking for a freelance Business Analyst to join their team for 3 months with potential to extend starting as soon as the beginning of May.

As the Business Analyst, you will be working on the mobile team to ultimately help to improve the customer service and customer experience.

The Business Analyst will be responsible for:
- having an understanding of business processes/problems and UX & bringing that knowledge to discussions with developers and designers
- taking information from the design, development, and product teams and translating it into user stories
- conducting customer research and competitive analyses when needed
- working in Atlassian, Jira, and Confluence

REQUIREMENTS:
- 3+ years of mobile specific business analyst experience
- able to work in Atlassian, Jira, and Confluence
- a basic understanding of UX processes
- great communication skills in a customer facing role
- able to take complex information and turn it into digestible information for stakeholders
- able to work efficiently on multiple projects at once

Submit resume (and samples if applicable) to: cc193@jobalert.creativecircle.com


For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.