Client Services Associate, BioTech - WFH Flexible

Starts Interviewing now for late March / April hire
Duration 40/hrs per week | 9:00am - 5:30pm
Status Full Time
Rate DOE
Our BioTech client is looking for a Client Services Associate who specializes in Med Ed to join their growing team in Madison, NJ, Full Time.

Reporting to the North America Head of Client Services, the Client Service Associate will be responsible for:

- Managing existing assigned accounts by implementing a client retention and satisfaction strategy as well as onboarding new clients
- Manage the progress of a number of pharmaceutical accounts by developing and executing implementation plans for all offerings
- Present companies capabilities, communicate effectively and build strong relationships with clients and internal stakeholders & help to ensure contract renewals by fulfilling routine client requests and proactively ensuring that client expectations are met

Primary Duties for Client Services Associate:

- Project management and /or client service experience with a demonstrated history of accomplishments
- Med Ed/ Med Comm / Agency experience preferred
- Vendor experience with an established network of relationships a plus
- Familiarity with the pharmaceutical and/or biotechnology industry
- Minimum of a BA/BS degree required with a focus on data management and analytics preferred
- Strong Microsoft Office knowledge required in PowerPoint, - Word, and Excel and Web-based systems such as Jira and Smartsheets a plus

Remote with expectation to be onsite " post covid "
Benefits included

Submit resume (and samples if applicable) to:

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