Senior Vice President of Client Services - New Orleans

Starts August 2021
Duration Full Time
Status Full Time, On-site, Open to relocation candidates
Rate Up to $150,000 salary, also has bonus, also has relo assistance
One of our award-winning marketing and public relations clients is looking for a Senior Vice President of Client Services to join their team!

Important Notes:
- This position will require you to be on-site; client is flexible on how that needs to happen with relo to New Orleans and with timing (everything is on the table for the right candidate, but you will need to be on-site for sure with the rest of the team)
- Base salary is up to $150K depending on experience
- Position also hold bonus and other comp elements for an very strong overall comp package


Senior Vice President of Client Services Overview:
- The SVP position is responsible for the day-to-day oversight of the company’s existing portfolio of clients, providing strategy, executive leadership, and ensuring the highest level of service delivery to all clients.
- This cross-functional role oversees and ensures coordination of efforts across all firm disciplines, including strategy, Public Relations, Creative, Media, Production, digital and social media, etc.
- The SVP is responsible for working closely with the President and CEO on its long-term growth and development strategy and having an active role in new business development.


SVP of Client Services Requirements:
+ 10+ years of relevant experience
+ 5 or more years of senior leadership experience
+ Must have Agency experience


SVP of Client Services Responsibilities:
+ Day to day leadership of the entire agency team
+ Executive oversight and ensuring client work is executed on-time, on-budget, and with a standard of excellence
+ Actively involved in new business development, including identifying new opportunities, leading the proposal and pitch development through closing and on-boarding new clients
+ Maintain a regular presence within high profile, high revenue, and complex clients to support the account team members
+ Maintain an active dashboard of critical metrics and KPIs tracking company performance, including large projects, billable hours, revenue implications, etc.
+ Work closely with the CEO to plan for and implement professional development plans for all team members
+ Support and foster the company’s culture of diversity, inclusivity, hard work, excellence, and teamwork.
Active participation in and co-leading the firm’s ongoing internal strategy development
+ Active participation in and co-leading the firm’s ongoing process improvement efforts

Submit resume (and samples if applicable) to: shane.lemons@jobalert.creativecircle.com


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