CRM Strategist

Location Irving, TX (Hybrid)
Starts March 2022
Duration Full-Time
Status Full-Time
Rate Around $85,000 DOE
Our international digital agency client in Downtown Dallas is looking for a CRM Strategist to join their team FULL-TIME starting in March!

This is a HYBRID role that will require occasional in-office presence for important team and client meetings.

The CRM Strategist plays a pivotal hands-on, client-facing role in developing a data-based strategy of what moments in the customer journey must be won, what information customers are looking for, what channels they use and who influences their decisions.

Work for an agency named a Best Place to Work by several respected publications committed to diversity.

CRM Strategist Responsibilities
Build customer journey maps
Develop actionable insights from data / customer research
Develop communication plans and content strategies that generate/nurture leads
Develop other marketing platforms beyond campaigns
Design customer experience programs including email, direct mail, mobile and social
Develop creative briefs and brief internal teams
Collaborate with creative teams, vendors, agency partners
Develop business rules for digital and CRM campaigns
Help define KPIs & learning / testing agenda; understand results & optimization opportunities
Present recommendations to client

CRM Strategist Requirements
5 -7 years strategic planning at agency
Bachelor's degree
Customer journey mapping
Proven data-driven, critical thinking in past work
Creative brief and presentation development (PowerPoint or Keynote)

Submit resume (and samples if applicable) to: rene.sharp@jobalert.creativecircle.com


About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.