CRM Manager

Location Menlo Park, CA (Temporarily remote)
Starts Within a Couple Weeks
Duration 12 Months
Status Freelance
Rate Up to $59/hr (DOE)
Our social media giant client seeks a CRM Manager to join their team in this 12 month freelance role!

This role will be WFH until January 2022 then will require you to be onsite in Burlingame. Proof of vaccination will be required starting November 1, 2021 to come onsite to the client?s office location.

The CRM Manager will be responsible for the following:
- Develop and execute CRM programs to achieve growth and engagement objectives
- Develop and optimize campaign strategies that support product launches and ongoing business
- Partner with internal teams and external agencies to deliver effective and compelling programs and campaigns that drive acquisition, loyalty, engagement and advocacy
- Manage email calendar, send volume and testing plans; revise calendar as needed to meet KPI targets
- Build, QA and launch daily emails including email vendor setup, customer targeting, creative testing, and promotions integration; ensure all emails deploy correctly
- Drive monthly to quarterly audits of data flow, tracking, & delivery

The ideal CRM Manager should possess the following:
- 6+ years experience in CRM B2C experience working across strategy, implementation and ongoing optimization
- Ability to juggle multiple priorities under pressure and tight deadlines in a fast paced, changing environment
- Experience working across cross channel with an emphasis on email
- Experience working with external agencies to deliver creative assets
- Ability to drive initiatives at both a strategic and execution level
- Ability to work through ambiguity
- Strong quantitative analytical ability
- Passionate about technology, internet and connectivity trends

Creative Circle is focused on protecting the health and safety of our candidates, clients, and communities. Details of our job descriptions are always subject to change, e.g., on-site vs off-site. We follow the guidance of the CDC, WHO, CPHA, and government officials. If you have questions about a specific job posting, please contact us. Be well and stay well. - Creative Circle.


Submit resume (and samples if applicable) to:

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.