UX Researcher - Remote/Off-site

Starts Within a Couple Weeks
Duration 12+ Months
Status Freelance
Rate $50 - 65/hr DOE
Our well-known financial client seeks a freelance UX Researcher to assist their team in this remote, ongoing contract role!

The UX Researcher will be responsible for the following:
- Serve as part of the Corporate Payment Treasury Solutions team that will be supporting the simplification of a customer servicing experience.
- Conduct and deliver UX design research work that meets or exceeds the stated business goals and proves return on design investment.
- Leads and crafts UX research to ensure excellence in research, facilitation, artifacts, presentation skills, and distilling actionable insights for partners.
- Partners effectively with other UX disciplines, business line clients, product and channel management, marketing, analytics, delivery PMO, Information Technology and other teams to strengthen relationships and understand the business while delivering solid research.
- Derives measurable objectives against which UX research work will be evaluated for success.

The ideal UX Researcher should possess the following:
-2-5 years’ experience leading and conducting user research studies, including usability tests, concept tests, ethnography, co-creation sessions.
-Expertise in both qualitative and quantitative research methods and a strong understanding of when/how to apply them.
-Experience working in a cross-channel environment, including desktop/laptop, mobile, devices, and brick-and-mortar experiences.
-Strong knowledge of UX best practices, including website information architecture, interactive design principles, usability, service design, and online marketing and business needs.
-Strong attention to detail, presentation skills, able to problem-solve and work independently.

Submit resume (and samples if applicable) to: cc213@jobalert.creativecircle.com