Position UX Content Strategist
Location San Francisco
Starts Within a Couple Weeks
Duration Months
Status Freelance (40 Hrs/wk)
Rate Up to $62/hr (DOE)
Our client, a major online retailer, needs a UX Content Strategist to join their team onsite 40 hours/week in San Bruno. Company shuttle available!

In this role the UX Content Strategist will be responsible for:
- Lead in the creation of business and consumer-facing product experiences
- Craft the words that guide our customers to products they love and through transactions that help them save time and money
- Focus on customer needs and continuously improve content to increase customer comprehension, product adoption and issue resolution
- Help users figure out what to do next with perceptive decisions about language and wording choices
- Solve complex problems and work with others with the same enthusiasm to collaborate and merge solutions into a larger structure while still creating a cohesive design ecosystem
- See multiple easy ways we could restructure our navigation, data, content, checkout flow, or page elements to make the experience easier and more delightful for our customer
- Seek out and welcome feedback from senior UX leaders and managers
- Mentor other team members on best practices

Required skills / qualifications for the ideal UX Content Strategist (please provide specific examples of how these apply to you):
- Ability to write brief, persuasive, on-task text that keeps users engaged and reduces errors and confusion
- Familiarity with Accessibility standards and how to write for screen readers
- Excellent time management skills and ability to adapt to the ever-changing priorities of the eCommerce business
- Work quickly and efficiently while maintaining a high level of attention to detail
- A constant drive to stay up-to-date with the latest industry news and developments
- Excellent presentation, communication, and negotiation skills
- Experience with business requirement gathering, site assessment, competitive analysis, and secondary research
- Inclusive design philosophy with a strong editorial sense
- A passion for well-written, informative and easy-to-grasp instructional text

Minimum Requirements:
- Bachelor’s degree and 5 years of experience with digital content creation
- OR Master’s degree and 3 years digital content experience
- Portfolio of UX-focused writing samples and style guidelines for web and mobile applications


Submit resume (and samples if applicable) to: CC283@jobalert.creativecircle.com