Manager of Digital Subscriptions & Retention

Location Saint Paul, MN (Fully remote)
Starts May 2022
Duration Full-Time
Status Full-Time
Rate Up to $190,000, depending on experience.
Our media client is looking for a Manager of Digital Subscriptions & Retention.

This role is:
- Fully remote
- Direct hire

The role of the Manager of Digital Subscriptions & Retention is to focus on increasing average subscriber lifetime value, annual revenue per user, and increasing subscriber product usage. Day-to-day, you will:
- Coordinate marketing efforts via direct reports, executive leadership and adjacent teams
- Establish, monitor and optimize key performance indicators (KPIS) throughout the subscriber lifestyle
- Develop clear and informative reporting, communicate results to key stakeholders and leadership
- Identify user experience improvements and research key competitors
- Evaluate and optimize billing processes and technologies to maximize revenue capture rates
- Work with customer / call center teams to standardize best practices

Must haves:
- Experience managing a team (more than one direct report)
- Experience in a role where customer LTV was a key success metric
- Experience in media, entertainment or publishing
The ideal candidate:
- 5+ years of experience in digital marketing - ideally media and/or newsroom experience
- Strong analytical and qualitative skills with a demonstrated ability to interpret and use data to drive decision making


Submit resume (and samples if applicable) to:

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.