Community Engagement Manager

Location Saint Louis, MO (Temporarily remote)
Starts Immediate, Week of January 17, 2022
Duration 3+ Months, 40 hours week
Status Contract / possible Full-Time
Rate Up to $47/hour
Our large CPG brand client is seeking an Community Engagement Manager who has knowledge or passion with Crypto, NFT and Discord to join their team for a 3 month contract. Opportunity to extend or convert to full-time.

The Community Engagement Manager will help the Social Team roll out 5 NFT's on Discord. You are looked to as the subject matter expert and will build this company's NFT community on Discord.

Qualifications/ Skill Sets:
- Social Media and Community Management knowledge
- Crypo, NFT and Discord knowledge or passion
NICE TO HAVES:
- Understands how to navigate Discord; how services and channels work, unique community, intellectual knowledge when talking to community
- Knowledge of NFT; lingo, purchasing, selling, how to roll out, open seats

Community Engagement Manager Responsibilities:
- Responsible for communicating with customers via multiple social networking channels (Facebook, Twitter, Discord and Instagram) for #1 selling and national brands
- Build relationships and drive customer satisfaction and loyalty by delivering excellent customer connections
- Escalate contacts to internal and external partners as necessary
- Responsible for understanding complete portfolio of brands, including respective brand positioning, marketing strategies and internal/ external relationships
- Responsible for developing company's presence on Discord, by executing the respective brand position on the platform
- Collaborate with internal and external partners to help company engage with the NFT community
- Interact with crypto/ NFT communities on social media platforms
- Identify and remove bots from NFT communities
- Coordinate with internal and external partners required to execute on the NFT strategy
- Create a strong community around these NFTs and related projects by engaging and connecting with our key markets
- Define our strategy to acquire, engage and retain NFT communities
- Stay informed of NFT news and trends, bringing insights to the team
- Leading customer service on Discord and various brands social media channels
- Coordinate shipment of merchandise/ prizes in conjunction with third parties to drive brand loyalty
- Collaborate with digital reporting teams to provide qualitative analysis of 1:1 interactions with consumers

Submit resume (and samples if applicable) to: pauline.stamminger@jobalert.creativecircle.com


About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.