Account Manager - WFH during Covid-19

Starts Interviewing Now!
Duration 3+ Months
Status Freelance
Rate $45 - $52/hr DOE
Our client, a major online retailer, needs an Account Manager to join their team 40 hours/week for the next 3+ months.

In this role you will:
Oversee the creative and merchant relationships and make certain all teams are consistently receiving best in class service, representing the needs and goals within the organization.

This Account Manager will be responsible for:
- Act as an elevated point of contact for assigned teams and projects
- Manage and develop strong relationships with business decision makers through ongoing communication.
- Be the known contact for all requested services outside of the established production routine.
- When necessary, maintain contact with business and creative for all phases of projects, insuring smooth communications at all times.
- Ensure project schedules are communicated and adhered to.
- Work closely with the project teams in order to maintain a continuous high-level knowledge of project status.
- Provide regular two-way clear communication between the businesses and creative teams, to provide strong team representation, and set proper expectations.
- Provide a calendar for category pages and home page based on business needs.
- Dissemination and provision of information, needs analysis and obstacle resolutions via appropriate communications channels to relevant management.
- Provide feedback to local management on whether the appropriate personnel are on the project, making suggestions for change.
- Collaborate with Creative Directors to audit delivered imagery and/or final output to ensure that the met or exceed quality standards and business expectations.
- Review all major deliverables outside of the normal production (i.e. strategic briefs, styles guides, test imagery, marketing imagery) prior to delivery.
- Expand visibility and strengthen position with existing teams by deepening the relationship and cultivating new relationships.
- Pursue and be aware of opportunities for growth and new business, or other support.
- Understand capabilities and services of creative, and effectively communicate all offerings.

Required skills for the ideal Account Manager:

- Minimum of 2 years in account management or client services in a creative production environment or media agency
0 Proficient in Excel, Word, PowerPoint, Outlook on MAC or PC
- Leadership skills, excellent communication and interpersonal skills with ability to demonstrate initiative, self-motivation and assertiveness
- High level of ethics and integrity
- Highly organized and focused multi-tasker with strong attention to detail
- Ability to manage conflict within teams

Preferred Qualifications
- Strength in developing strong internal/external relationships
- Track record for forward and innovative thinking
- 2+ years’ experience growing business relationships, managing relationships with a value of at least $1M
- Strong written and verbal communication skills
- Demonstrable growth with ability to assist in building and implementing long term strategic creative plans
- Excellent client services and presentational skills and experience.
- High level of energy and commitment with ability to work in a fast-paced changing environment
- Ability to educate business and creative teams around best practice tactics
- Understanding of production workflow
- Ability to travel as needed between locations

Creative Circle is focused on protecting the health and safety of our candidates, clients, and communities. Details of our job descriptions are always subject to change, e.g., on-site vs off-site. We follow the guidance of the CDC, WHO, CPHA, and government officials. If you have questions about a specific job posting, please contact us. Be well and stay well. - Creative Circle.


Submit resume (and samples if applicable) to:

For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.