Timecards are due by Monday at 5 p.m. Pacific Time. The deadline may change during holiday weeks. If so, a notice will be posted on the portal’s home screen. Some clients may require an earlier submission time. Please confirm with your recruiter if you have any questions.

You can log into the timecard portal and check the status of your timecard by clicking on the “Timecards” tab, selecting your assignment and scrolling to the week ending date in question. A timecard that lists with a red status still requires your attention.

Status Definitions:

• Authorized — Timecard has been approved by the client.
• Awaiting Checking — Timecard has been submitted but needs to pass system “error checking” before being forwarded to the client.
• Awaiting Overtime Review — Occurs when you are working on more than one assignment. All time for all assignments within the week will need to be submitted before Payroll can release the hours to the client(s) for approval.
• Missing — You have not yet created/saved hours for the listed weekending.
• Not Submitted — You have created/saved your hours but have not yet submitted them.
• Processed — Timecard is in its final state — authorized by client and received by Creative Circle.
• Rejected — Timecard was rejected by the client (with comments) and is back with you for next steps; if you cannot edit your timecard or have questions please contact Payroll.
• Unauthorized — Timecard has been submitted to the client but client has not authorized. Please follow up with the client to obtain client authorization on your timecard.

Regular paydays are weekly, the Friday after the completion of the preceding workweek.  

For employee convenience, Creative Circle offers direct deposit of paychecks. Employees who elect direct deposit are encouraged to enroll as soon as they are placed on an assignment. For those employees who do not elect to be paid via direct deposit or until direct deposit is active, paychecks are mailed to the employee’s address we have on file. It is your obligation to keep us updated with your current address. 

To enroll in direct deposit:

United States

1. Register for ADP Self-Service (U.S.)
2. Enter or Update Direct Deposit with ADP Self-Service (U.S.)

Canada

• Register for Direct Deposit (Canada)

We recommend that you enroll in direct deposit as soon as you are booked on an assignment. Once you enroll, there is a 10- to 14-day processing timeframe for it to go live.

 

To change your address or update any of the information Creative Circle has on file for you, please log into our candidate portal and navigate to My Profile.

Please log in to ADP Self-Service and confirm that your address and/or direct deposit are correct. (While there, you can also confirm your withholding information is correct.)

If you are in the U.S. and have not yet registered for ADP Self-Service, please register and sign up for direct deposit. We recommend you sign up for direct deposit as soon as you are booked on an assignment. If you’re new to Creative Circle, please wait until after receiving your first freelance job confirmation email from a recruiter before registering for ADP Self-Service.