It is the Company’s policy to comply with all laws regarding meal and rest breaks. Employees should refer to their state-specific supplement in the Freelance Employee Handbook for additional information regarding meal and rest breaks required under state or province law. The California policy may be found here.

If an employee works in a state where there are no applicable meal or rest break requirements, the Company will provide break time as appropriate, subject to operational needs and supervisor discretion. The Company does not contract to provide such break time in these states. Please be sure that you take your meal periods timely, throughout the day, even if shifting from one assignment to another, and that your meal periods are indicated accurately on your timecard(s).   

The electronic timekeeping system allows you to input your time for more than one assignment. Please be sure your timecard accurately and completely records all time worked on all of the assignments that week and submit your timecard no later than 5 p.m. Monday Pacific Time. 

If your assignment has ended, please let your recruiter know. If your assignment is still going and you just had a week when you didn’t work for the client, the system will still require a timecard. You will need to submit a “Not Worked” timecard to clear the system. To do so, open the timecard for the week in question and select “No work this week” next to the relevant assignment and then click “Submit For Authorization.” The timecard will not go to your authorizer but will instead be used to clear the system and allow you to move on to the next week.

How to Submit a No-Work Timecard

Reach out to let your recruiter know that your assignment has ended; they can update the end date to stop the emails.

Note: If, after the end date adjustment, any timecard for the assignment is listed as ‘Missing,’ ‘Not Submitted,’ or ‘Rejected,’ you will continue to receive email reminders until the timecard is submitted.

First, confirm that you submitted your timecard. To check if and when it was submitted, log into the timecard portal, go to the “Timecards” tab and select the assignment in question, scroll down to the weekending in which you are missing a payment(s), and check the Status and the Submitted Date listed for the timecard(s).  

If you submitted your timecard but have not received payment, please contact your Payroll representative to double-check the banking and/or address information we have on file for you.