You Detest Your Job. Now What?  

It happens — you can’t stand your job and want a new one. Examine this statement, because a number of things are important here. You need to know what is prompting this situation. If you don’t uncover the root of what ails you, there’s a chance you may end up in a similar situation again.  

Here’s a quick guide to decision-making and action items: 

• Identify and evaluate what’s motivating you to leave. What is the problem(s)? Does it have to do with your job itself, e.g., responsibilities of your role, promotion potential and possibilities, compensation, or performance reviews? Is it the organization, e.g., company policies, culture, benefits, work-life balance, products or services, work environment, or leadership? Or is it interpersonal? Have you attempted to tackle these matters?  

Of course, nothing needs to be wrong with your current job for you to leave. Perhaps it’s simply time to try something new. Regardless, think carefully about the pros and cons of resigning. Evaluate everything and, if the conclusions support leaving, then pursue dual paths. Meaning: (1) continue to work hard at your present job as you (2) eye new opportunities. Don’t jump. 

• Strategize and build your infrastructure to find a job. Moving on is a process. It requires planning and constructing a bridge to the future. What are you looking for? Crystallize the answer to this question. Research different angles, job titles, responsibilities, companies, and industries. Update your resume, and consider developing several versions for the different types of jobs you are pursuing. Post a LinkedIn profile or revise the one you have.  Check out recruiting firms, such as Creative Circle, and register with them. Do all of this quietly, yet decisively and efficiently. 

• Network and pave the way. Find groups and attend meetings to make connections with a range of people. Speak with your contacts, ask questions, and, more than anything, listen. Gather and share information. As you do, refrain from talking badly about your colleagues and company. Set up job alerts that go directly to your personal email on LinkedIn, Indeed, and other sites. And on that note, ensure your personal email address is business appropriate; if not, create a separate one for job hunting. Use your time outside work to do all of this.   
• On your mark, get set, go! If the time is right and all signs point to starting anew somewhere else, swing into action. With your grasp of the situation and puzzle pieces in place, apply, apply, apply. Compose your talking points. Hone your interviewing skills. Research the how-tos of these critical components online; enlist mentors, friends, and family to help. Write templates for cover letters and interview thank you notes, and personalize them before sending. It may take a while to land the right offer, or not long at all. Be prepared to wait it out. Repeat: Don’t be hasty.    

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About the author.
You name it, she covers it. That’s the can-do attitude Sherry M. Adler brings to the craft of writing. A polished marketing and communications professional, she has a passion for learning and the world at large. She uses it plus the power of words to inform and energize stakeholders of all kinds. And to show how all of this can make a difference, she calls her business WriteResults NY, LLC. 

It’s an ultimatum and memorable phrase in cinematic history – “Show Me the Money!” A hot-shot football rookie pleads with his sports agent Jerry Maguire in the movie of the same name to “Show Me the Money!” “Show Me the Money!” It’s powerful, yet comical in this instance.

But it’s real and nasty in another. It describes a real-life predicament that many people face in trying to collect fees for the services they rendered. Freelancers, in particular, are subject to this irksome issue of nonpayment. And in today’s gig economy, “Show Me the Money!” is indeed highly prevalent and perilous.

How common is this threat to financial well-being? Ask freelancers to identify their biggest challenges. Expect to hear not getting paid repeatedly and prominently. This grievance comes in at number six in “25 solutions to problems only freelancers face.” This post acknowledges that not getting paid is “going to happen eventually. A client is going to cut bait and run after you’ve delivered the work.” This concern clocks in even higher, at number four, in “The unglamorous side of freelancing.” This writer notes: “Doing your work on time and sending an invoice on time doesn’t guarantee being paid on time. Most freelancers have experienced clients who are late at paying – or worse, clients who won’t pay at all.”

In the bigger picture, it’s not only freelancers who contend with this frustrating matter. The clients that engage them may wrestle with it too. You would think, since these businesses that use freelancers depend on collecting fees for their own products and services, they would understand the importance of paying and not taking advantage of the freelancers who serve them. Sadly, that is not the case… not for all, but some.

Down with Deadbeat Clients!

Life being what it is, an oversight in payment may occur. OK, that may (but shouldn’t) happen. Nonetheless, with a simple past due or second invoice, the situation can and may be rectified. Late payment also may arise because of cash flow problems. Again, a reminder and phone chat may pave the way for settling the matter equitably. But then there’s the BIG one – the client that fails to respond, dodges all calls and contacts, ghosts the freelancer. Multiple attempts to confront the issue aren’t working. The client is incommunicado. The money is not coming. Getting stiffed is infuriating and violating.

What can freelancers do to guard against not getting paid? If – and when it occurs – what options are available to deal with deadbeat clients?

• Search before securing new business

Reeling in a client is exciting. It’s a new block to build a business. In planning and conducting exploratory meetings, place your objective judgment front and center. Don’t wear blinders. Working with a new entity – and even an existing one – has its risks. It’s not enough to come away with a merging on the minds on goals, workflow, and approaches. You need to determine: Is this client trustworthy? Clients assess freelancers’ work and character. Do the same. Ask questions. Gather supplementary information. Review the client’s website. Research the business and the person. Run a credit check. Don’t get carried away with dreams of a potential infusion of cash. If you’re not cautious and conscientious, you may never collect it. If something seems suspicious, walk away.

• Stay close and familiar, if possible

How do you land clients? Going the route of local or connected sourcing may remove some uncertainty and unknowns. Personal referrals fall into this category. Getting clients through word of mouth is another potentially lower risk avenue. Let friends and family know you seek new, reliable clients. Similarly, go prospecting at community and religious groups, civic and social clubs, where there may be some ties that bind. The same goes for professional organizations and alumni associations. Common threads may cut down on the chances of acquiring a rogue client. But it’s not fail safe and may not be productive enough to grow a business. Thus, even when pursuing this path of presumably least resistance, it’s critical to vet clients carefully.

• Put everything in writing – no exceptions

A verbal agreement, nod, and handshake are nice. But they are signals and only a start. Freelancers are in business and must conduct negotiations that way. Hash out billing rates, payment terms, contingencies, and out-of-pocket expenses. Then set it all out in a formal letter of agreement or contract – signed, sealed, and delivered. Retain copies and refer to them, as necessary. If you don’t have these boilerplate forms at the ready, research and retrieve them. Ask other freelancers and business owners for samples of theirs. Search the internet for templates. Discuss upfront with an accountant, mentor, lawyer, or legal service. For each new project, write detailed descriptions with timelines and cost estimates. Have the client review all provisions and sign.

• Arrange remuneration in increments

Welcome to the concept of divide and conquer applied to the payment space. Set up incremental schedules to cut down on getting stiffed. For example, collect a down payment for work to commence. Then bill for the balance upon successful completion of the project. Getting paid in thirds with specific milestones and dates is another way to go. Here again, a down payment initiates the work. An interim payment occurs when a meeting takes place to review progress to date. The final payment signifies acceptance of the project. Regardless of the payment scheme – one or multiple – include detailed information about terms. Is it on receipt of deliverables, NET 30 or other? And address delinquency by spelling out late fees with set dates and penalties.

• Be your own H&R Block  

Keep detailed financial records and track your receipts or lack thereof diligently. The premise here is to act swiftly to try to rout out a problem and stop the hemorrhaging with a client as early as possible. By being on top of the situation and taking timely action, the outcome may be more propitious. In other words, take a cue from the expression “the sooner the better,” which tends to work in your favor. Bring up the issue of late or nonpayment shortly after a client misses a targeted payment date. Discuss the situation upfront to determine the cause, extent, and when you can expect to receive funds. Contact Accounting or the Accounts Payable group, if the client has one. Don’t be apologetic. Don’t stop pursuing. Your livelihood is at stake.

• Fight the fight freelance freestyle          

Battle up! Sometimes, repeated invoices, emails, and communications don’t bear fruit. It’s time to escalate. Consider Freelancers Union as resource in this instance. Bonus: it’s free to join. As the group states: “Freelancers Union has been advocating on independent workers’ behalf since 1995, giving our members access to education, resources, community, benefits, and a political voice.” On its website’s Resources tab, click “Client Issues.” What’s the first to pop up? It’s none other than “How to Deal with Nonpayment.” Several suggestions there mirror those of this blog post. However, the one to delve into is the Collection Letter Template. Download it, fill in the blanks, and take action. Other resources? If you obtain a deadbeat client through an online marketplace, such as Fiverr or Upwork, contact its resolution or support services for help.

• Escalate and engage outside collections or legal help  

The Collection Letter Template referred to above lays out various options. The no-cost ones include filing a report with a state Attorney General’s office. Similarly, register the incident with the Better Business Bureau. Both of these avenues are not direct routes for receiving remuneration. They may work fully, partially, or not at all, but at least make life uncomfortable for your client. What to do when all else fails and you’re determined to get the funds owed you? Hire a collections agency, lawyer, or legal service. At this point, you will be spending money to get your money or, more realistically, a portion of it. Similarly, go to small claims court if the case meets the parameters, pay the required fees to file a complaint, and then prepare to wait weeks or months for a court date. Note: small claims court only renders a judgment; it has no enforcement powers to help collect funds. What does that mean? You can win the case and still not get paid.

• Use the tax code as remediation     

Give up trying to extract the funds from a client that evades you or otherwise refuses to pay? As noted, this could and does happen. What to do next – or at any step along the way – depends on the amount of money at risk, your work commitments and schedule, and your tolerance for letting go as well as for continuing to hassle. In other words, cost-benefit analysis here you come. If it turns out you are at the end of your “Show Me the Money!” journey, acknowledge the impossibility of receiving payment. At that point, take a loss. But do it on your income tax. You may be able to write it off the nonpayment as a bad debt when you file, deduct the cost of goods sold, or follow any other course your accountant suggests.

• Freelance through a professional talent agency

Finding clients on your own is one avenue available to a freelancer. There are others. Instead of, or in conjunction with your own efforts, you can work with a professional placement firm. For example, Creative Circle bridges both ends of the spectrum. An established and reputable company, it serves clients that need to find freelancers and full-time employees. It fills those requisitions through posting job alerts to its other audience, which are the freelance providers themselves. Once vetted and approved by the agency, candidates may vie for opportunities. The agency shows a short list of the most suitable choices to its clients and then, for the person selected, the firm tracks timecards and administers pay. Yes, those freelancers in the system hired for assignments receive pay and do so weekly – no chasing after it required!

Freelancing has its advantages. Being your own boss, scheduling your time (or at least trying to), running a business, and working directly with clients are among them. Receiving payment for assignments occurs most of the time. And at others, it doesn’t. Follow the advice offered here to try not to get caught.

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About the author.
You name it, she covers it. That’s the can-do attitude Sherry M. Adler brings to the craft of writing. A polished marketing and communications professional, she has a passion for learning and the world at large. She uses it plus the power of words to inform and energize stakeholders of all kinds. And to show how all of this can make a difference, she calls her business WriteResults NY, LLC

February 12, 2021, marks Lunar New Year, the first new moon of the lunisolar calendar and one of the biggest global celebrations! While it’s perhaps most commonly associated with Chinese New Year, drawing on the Chinese zodiac, the day also marks Korean, Vietnamese, Japanese, Hong Kong, Tibetan, Taiwanese, Singaporean, and Mongolian New Years among others. And for those of us operating on the solar/Gregorian calendar, it certainly feels like a much-needed refresh for a year that seems to have already gone off the rails a bit, despite only being just a few weeks in!

For those who celebrate, Lunar New Year festivities include a reunion dinner — a particularly special event in which family comes together to enjoy a big feast, cleaning the home, exchanging money, and literally painting the town red. But even if we don’t take part in these cultural activities, we can all certainly appreciate what the new year signifies.

This year marks the Year of the Ox. The ox represents strength, hard work, perseverance, honesty, and positivity. Folks born in the year of the ox tend to be just that: honest, receptive, and strong. As Hong Kong-based astrologer Jupiter Lai explains, “Oxes are known for being hardworking, practical, gentle, a bit introverted, or even quite stubborn.”

On top of that, 2021 is the year of the Metal Ox. See, along with the 12 zodiac signs, we also cycle through five elements of wood, fire, earth, metal, and water, each of which has two variations. (Feel free to Google the sexagenary cycle if you want to, like me, fall down a rabbit hole of this interesting, super complex, ancient system.) The metal element adds an emphasis on firmness, stability, and determination — attributes you’d expect from, you know, metal!

If zodiac readings and predictions are your thing, or you’re just looking for guidance, the experts say it’s time to buckle down and get to work. Astrologer and Tarot reader Susan Levitt suggests incorporating more structure:

“Establish a routine, use tried-and-true methods, and stay with a structure that can bring a bountiful harvest in autumn. Daring new concepts will not be well received. Save them for the following Tiger year.”

Now, each zodiac sign will be impacted differently this year, but even if zodiacs aren’t your cup of tea, there’s definitely value in understanding and channeling what the Ox represents, particularly when it comes to work and our interpersonal relationships.

The last year brought an unprecedented amount of upheaval and suffering, and it seems like it has already taken ox-like strength and endurance to overcome and continue to live through COVID-19. But as we move further into 2021, it’s time to start slowly regaining our footing, rebuilding our foundations, and refocusing on our strength.

Defining strength

We all have different ideas of what strength actually means, but beyond any idea of physical or mental power or energy, strength goes hand-in-hand with empathy. Neither can really be taught. They are both the result of learning from lived experiences. The whole world undergoing a crisis together showed us how strong we can be, but it also gave us a profound empathy for each other that we will take with us.

It’s a good time to reflect on what strength means to you, how your idea of strength may have changed, and what will help you maintain your strength, whether that’s a physical activity, Zooming with friends, or simply resting.

Strength at work

Seeing as the ox is the symbol of hard work — and of all the zodiac animals, was the one that actually had a job as it was crucial for agriculture — 2021 being the Year of the Ox is particularly fitting when it comes to work.

Last year was a particularly tumultuous year for jobs, so it’s important to spend some time reestablishing some stability. That could mean getting organized and doing some decluttering to streamline your workflow. It could also mean revisiting some old work and identifying what you excel at and what needs work. Or, as Levitt suggested, establish a routine, keep it simple, and stick to it. No need to reinvent the wheel here.

We live in an increasingly fast-paced world, but the ox reminds us to watch our pace. According to Jupiter Lai, “Plans may go slowly…don’t be hasty to get the desired result. Patience is the keyword for this year.“ Deadlines are obviously very important — so is patience. There is value in taking our time and doing work diligently. There’s also value in allowing for things to fall into place, rather than trying to force an outcome. Change doesn’t happen immediately, and recalibrating our expectations to that end can help reduce stress.

And speaking of forcing outcomes, this year will also be a reminder to find the balance between being stubborn and standing up for yourself (depending on your personality). Oxen are stubborn, prudent, and can be stuck in their ways. You may be used to doing things a certain way and are cautious to try something new or are skeptical of feedback, but challenging yourself is the most important part of growing your career. Having said that, if you are normally one to take critique or feedback lying down, it may be time to tap into that ox strength and stand by your work.

Stronger together

For those of you wondering, this year does bode well for relationships. Lai writes, “…[T]he Ox is more patient and gentle with their partners, making it good for strengthening and maintaining relationships.”

Of course relationships don’t just get stronger on their own. They require work, care, and communication. It might even be a good time to re-establish stability in your relationships, whether intimate, friendship, or work-related. Check in with folks and start the conversation. But also be sure to stay patient, both with them and yourself. (I’m looking at you, stubborn folks.)

Whether it’s work or relationships or self-care, the Year of the Ox is also about honesty. Be honest about what you can and can’t handle. Be honest about what you really want, what your wildest dreams are. It’s time to start getting our lives back on track, and whether or not you believe in zodiacs, the Year of the Ox is a great reminder of what that will take: hard work, patience, persistence, and empathy. Good luck as you find your strength, and happy new year!

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About the author.
Sam Mani writes about work, creativity, wellness, and equity — when she’s not cooking, binging television, or annoying her cat.

 

Being a freelancer is a balancing act. Freelancers need to make sure they’re landing enough clients without taking on too much work and navigate hitting deadlines to get paid, all while maintaining a work-life balance. It’s important to get finances right, but they can be time-consuming and overwhelming. An alternative solution is to find a financial advisor. Are they worth the money, though?

According to a Pew Research Center report, self-employed Americans and the people that work for them account for 30% (44 million) of the U.S. workforce. Freelancers span across every industry from graphic design to writing, and even construction. With a large portion of the population identifying as freelancers, it’s important they have resources available for their financial goals. As a freelancer, here’s how to decide whether or not you should take the plunge and get a financial advisor.

What is a Financial Advisor?

Simply put, financial advisors help manage your wealth. The word ‘wealth’ doesn’t have to imply large dollar amounts. When talking about financial advisors, ‘wealth’ applies to your collective savings or assets.

Financial advisors can provide a variety of services including tax strategies, investment management, health and life insurance, retirement planning, and more. The biggest distinction between a financial advisor and a stockbroker or tax accountant is that advisors provide guidance and planning to help you achieve your overall financial goals.

There are two distinct types of financial advisors: fiduciary and non-fiduciary. Fiduciary advisors must be Registered Investment Advisors and are legally required to act in the best interest of their clients. Fiduciary advisors are mandated to advise the client to act in the way they would if they had the proper knowledge and resources. A non-fiduciary, or typical financial advisor, may be pushing their own agenda or can be incentivized to promote products that give them a commission.

How Can Finances Pose a Problem to Freelancers?

The idea of having a trained professional oversee your finances sounds like a great assurance to many freelancers, but that service comes at a price. Whether they charge an annual fee, an hourly rate, or charge by “assets under management,” the reality is that financial advisors can be costly.

Many freelancers are deterred by the prospect of a financial advisor due to the natural unpredictability of their income. Freelancers are typically paid on a contract basis and are subject to “feast or famine” income cycles. Budgeting for monthly bills like rent, utilities, groceries, and daily expenses is inherently more difficult without the security of a steady paycheck.

As a Freelancer, Do You Need a Financial Advisor?

There isn’t a ‘one size fits all’ answer. Finances are deeply personal and so are the ways we choose to manage them. To make the best decision for you, focus on what savings and assets you currently have available and your financial goals.

Pros of Financial Advisors

• They help you determine how much to put into savings and investments now so you can hit your future financial goals.
• They can create a comprehensive plan for saving, investing, retirement, college planning, taxes, and more — specifically tailored for you.
• They can coach you through unforeseen financial situations.
• They can invest your savings from an informed position to accrue interest over time.

Cons of Financial Advisors

• An additional expense for freelancers.
• Non-fiduciary advisors can have biased recommendations based on their personal commissions, so vet your advisors carefully.

Scenarios Where You Do and Don’t Need an Advisor

Financial advisors can be a large investment for freelancers and may not apply to every situation. If you’re at the beginning of your financial journey and don’t have accumulated savings, assets, or money for a financial advisor, it might be best to wait. Instead of investing in an advisor that might not yield the biggest results, consider leveraging free online resources.

Conversely, if you do have significant money and assets to manage, a financial advisor could help you yield the highest returns. They can evaluate your savings and investments now to help you hit your financial goals down the road — such as retiring or buying your own home.

Freelancers notoriously struggle with how much money to set aside for taxes. They’re often required to pay quarterly taxes as well as self-employment taxes. On top of that, many freelancers juggle a part-time job in addition to clients and may be responsible for filing 1099 and W-2 forms.

If this sounds confusing, it is. That’s where financial advisors come in. They help estimate annual tax liability and can formulate a payment plan for the year. They might even find tax reductions to help optimize your tax strategy.

They can also help with your retirement plan. Freelancers seldom have an employer-sponsored retirement plan like a 401(k). Having to independently figure out traditional vs. Roth IRAs vs. Solo 401(k)s can be confusing. The same issue applies to Health Saving Accounts (HSAs). There are endless options, and financial advisors can help you determine the plan that makes sense for you.

Tools to Manage Your Time and Finances

In addition to considering a financial advisor, there are other tools to help you manage your freelance finances. Using digital solutions and machine learning where possible, you can reduce time spent tracking routine — but important — business metrics. Start by tracking your expenses in addition to your income.

Additional tools include:

• Create an emergency fund: set aside a portion of your income for emergency planning.
• Utilize a time card calculator to accurately track hours and run payroll for client billing.
• Open a separate business account to separate personal and professional finances.
• Consider a Cash Flow Management solution for automating accounts payable and accounts receivable.
• Try Accounting Software built for freelancers.
• Set up an SEP individual retirement account.

How to Find a Good Financial Advisor

Once you’ve decided to invest in a financial advisor, the next step is to find one that fits your needs. Financial advisors come in every shape and size. Some only specialize in high net worth individuals and others prioritize pushing products for commission over giving you the best monetary advice.
Identifying a credentialed, fee-only fiduciary advisor is the best way to guarantee that they are serving your best interests. You can find a quality advisor on sites like the National Association of Personal Financial Advisors, the Center for Fiduciary Excellence, or the Fee-Only Network. Don’t be afraid to tap into your personal network for financial advisor referrals from a trusted source.

Freelancers have to navigate more uncertainty than other workers when it comes to managing personal and professional finances. Financial advisors can be a great resource for managing and optimizing your assets, but only if you have a worthwhile amount of assets to manage. If you do decide to find an advisor, carefully vet and choose the one that can best meet your financial goals by following the advice above. It’s almost certain to pay off in the long run.

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About the author.
Dean Mathews is the founder and CEO of OnTheClock, an employee time tracking app that helps over 10,000 companies all around the world track time. Dean has over 20 years of experience designing and developing business apps. He views software development as a form of art. If the artist creates a masterpiece, many people’s lives are touched and changed for the better.

When he is not perfecting time tracking, Dean enjoys expanding his faith, spending time with family and friends, and finding ways to make the world just a little better.

 

Welcome to the distributed workforce story of 2020. If remote work and freelancing were growing at an unprecedented rate before — it’s stratospheric today.

The numbers paint a compelling picture: according to a study conducted by Freelancing In America, 57 million Americans freelanced in 2019, about 35% of the country’s entire workforce. And with where things are today, the number of freelancers in the USA has undoubtedly grown and is likely to reach to over 90 million by 2028 — which is why crafting a plan for remote performance reviews is such an essential move.

While some of have had education and experience working with and evaluating remote hires, most of us have not had the opportunity to learn the nuances of navigating these distanced professional relationships. But with remote work and freelancing becoming a more significant part of everyday work, it is now more essential than ever to institute the types of policies that have served well in a more traditional work environment, particularly freelancer performance reviews.

Freelancers do not often undergo the same in-depth evaluation process as full-time employees, and many companies do not have freelancer performance reviews at all. For both the company and the freelancer this is less than ideal. Here’s why: the company doesn’t have the opportunity to improve the work by addressing issues that need attention. The freelancer loses out on receiving overarching feedback that would allow them to grow and improve their quality work — a lose-lose.

With rates of independent contract workers skyrocketing — and with so much work remote for the foreseeable future — creating processes to help grow and improve valuable relationships with freelancers has legs. If you are thinking about folding freelancer performance reviews into your company’s management process for remote consultants, here are several things that will help make it a winning strategy.

Preparation = Success.

As in so many things, laying the groundwork sets the stage for success. Go into a freelancer performance review knowing what you want to say and how you want to say it ahead of time. Make sure to deliver materials beforehand to the freelancer, gather peer review responses, and create an outline for each performance review. Work with managers that have remote freelance staff to design a plan for reviews that works well for you company — everyone involved will get the most out of the process that way.

Schedule regular freelancer performance reviews. Not just an annual one.

Just as full-time employees benefit from regular, constructive feedback from their managers, so do freelancers. Many full-time workers have their work reviewed quarterly, with a more in-depth annual review. Extend the same process to remote freelancers and reap the benefits of improved work and strengthened work relationships. Identifying areas for improvement on an ongoing, regular basis throughout the year allows for more successful, sustained growth for all involved.

At the beginning of your relationship with a consultant, it may make sense to schedule more review time to ensure that things are heading in the right direction. Blaming an independent contractor for work that misses the mark when they have not had the chance to receive constructive feedback from managers or peers is not a sound system. Create a process with check-ins throughout the project lifecycle or over the span of a year so that all parties are on track.

Video calls have been your ally, but for freelancer performance reviews, they’re your BFF.

While a phone call may be useful for daily work, it fails to capture the tone and emotion of an in-person meeting. Physical communication conveys a lot, and video allows you to be clearer and provide physical cues so that remote contractors can feel the importance of your words in multiple ways. Video simulates focused face-to-face meetings. Find a platform that works well for you — and use it (Zoom, Google Meet, Microsoft Teams, etc.). Unsurprisingly, 87% of freelancers feel more connected when using video conferencing.

Self and peer evaluations are clutch.

Traditional performance reviews often include self and peer evaluations — it’s a smart move to also have them as part of your annual freelancer performance review process. It may be even more critical for freelancers to receive feedback from the people with whom they work. Given the lack of daily face-to-face contact, it can be challenging to gauge how the people they are working with really feel about their work. But by including self and peer reviews, independent contractors have an opportunity to speak openly about where they feel peers can improve — and if there is potential for hurt feelings, peer evaluations can remain anonymous. And getting feedback from freelancers may open your eyes to issues you did not know were there when conducting your review of a contractor’s work. It can be hard to have a feel for the relationship of employees that pass files back and forth online.

Create a unified message.

Focus on the most important message you want to deliver; by doing so, you will have a much better opportunity to create a positive outcome from the meeting. Annual reviews are the right time to bring up the most pressing issues affecting work performance, while smaller things can be addressed in quarterly reviews or a more casual phone conversation. By curating a unified message for the freelancer to “take home,” you will help define the review’s successful outcome.

Some tips: go into every review with a single clear message you want to impart. If there’s more than one, keep it to no more than three distinct points — the more focused your discussion, the more likely the recommended changes will be made.

Make an action plan and follow through.

To make actionable change, you need an action plan. At the end of every freelancer performance review, involve the freelancer in putting together an action plan for moving forward. Having them engaged in the process will feel less like a direct order and more like something that they have a hand in shaping, to help secure their future work with the company.

Before you end the meeting, have a plan in place. The freelancer should know where they need to improve and what steps they will take make that happen. If you want to hold them accountable to this action plan, make sure you are also accountable. Reliability and consistency will help make the review process one with a positive, productive outcome.

Don’t know where to start? We’ve prepared the this downloadable freelancer performance review template — it’s as simple as that!

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About the author.
An award-winning creator and digital health, wellness, and lifestyle content strategist — Karina writes, edits, and produces compelling content across multiple platforms — including articles, video, interactive tools, and documentary film. Her work has been featured on MSN Lifestyle, Apartment Therapy, Goop, Psycom, Pregnancy & Newborn, Eat This Not That, thirdAGE, and Remedy Health Media digital properties.

With more than 50 million unemployment claims filed since March, job stability seems to have become a shaky daydream. So shaky, in fact, it seems many who had relied on the consistency of a full-time job are either staring down the barrel of a job hunt in a tight market, or looking into the wild world of freelancing.

For folks who prefer full-time work, the freelance world might seem terrifying — and it is — but not more so than the full-time grind. It’s just… a different kind of terrifying.

Full-time work brings with it the promise of security, or at least it was supposed to. The millennial generation learned it first: there is no longer any such thing. When surveyed, most millennials prefer a lifelong career over jumping from gig to gig, but around two-thirds have been forced into contract work by the economic landscape.

It’s not just that career stability is attractive, the benefits that come with full-time work are a part of that package, too. Some of these secure perks include:

• full work weeks
• a consistent paycheck
• health insurance (sometimes vision and dental)
• paid time off
• sick and / or mental health days
• life insurance
• short- and long-term disability insurance
• retirement options like a 401K or pension plan
• parental leave

And if you’re lucky, additional perks like profit sharing, a company car and phone, childcare, bonuses, wellness, and transportation perks and more.

When you take those packages into consideration (and they are as wildly varied as the creatures in the sea in terms of comprehensiveness), it’s clear some full-time employees make way more than their annual salary. With all those perks, why would anyone choose to go it alone?

Well, it depends on a few factors — starting with how many benefits you actually have and peaking with how much you value your time and autonomy. And it’s polished with perhaps the most important question: what kind of stress* you have more of a stomach for?

*(although in COVID-world, we’re all dealing with new and different stress so suffice to say, all kinds of stress management are a plus, no matter which direction you go in)

CHOICES VS. BENEFITS 

As I was writing that intro paragraph, I literally forgot that PTO and sick days were a thing. I haven’t been paid for my time off in almost five years. But you know what else? I haven’t had to ask permission to go on vacation. I haven’t had to call in sick when I have horrific cramps. And now, dealing with post-concussion syndrome, I don’t have to play the gymnastics of extended leave for the days when I have a flareup of migraines, light and sound sensitivity, etc. (I do occasionally have to request a deadline extension, which is accomplished with an email.)

Most freelancers I know wouldn’t trade that freedom for anything. It isn’t total freedom (unless one manages to become independently wealthy in the process) but choosing and working with clients isn’t the same as your average manager or boss.

On the other hand, in COVID-land, many full-time roles may switch to a more flexible style now that work from home life has been tested. It’s all going to come down to individual companies. I would personally be open to a full-time gig for the right company and team, but those roles are few and far between enough that I’m happy to keep carving my own combination of projects.

THE MYTH OF STABILITY 

One of the biggest reasons people will choose full-time work over freelance is the “stability of it all” but are full-time jobs even that stable anymore?

The issue is this: with full time work, all your eggs are in one basket. If it’s your company and you’re building it, that’s one thing, but to have your livelihood in the hands of someone else, and to be working toward their dream to make them money, well, I don’t think we consider enough what it means to work for someone else. You can be let go when costs need to be cut, even with the most well-intentioned bosses. Business is business.

With freelance work, you typically will have more than one project going on. I currently have four including my work with my former full-time bae Creative Circle writing this content for you, dear reader. If I lose one of these, I still have the other three. Is it a bummer? For sure. Is it as shocking as getting laid off from a full-time gig? No.

Of course, in an economic downturn, as your full-time friends get furloughed, you may lose more than one or all of your projects. That’s where a financial safety net becomes important because unfortunately as we have learned, we don’t live in a country where social safety nets can always effectively help you out when you fall on hard times.

But the reality of the situation is there are no guarantees anymore. Job security has been steadily disappearing over the past couple of decades.

According to Liz Ryan at Forbes, we’re all entrepreneurs now: “That’s why entrepreneurs and contract employees have an edge over full-time salaried workers. They are always interacting with the talent market — always negotiating, always talking about problems and solutions and always solving concrete problems for real customers. They are comfortable with rapid changes — the way we all need to be!”

People will say things like this to you with pep, like it’s some grand adventure; LinkedIn speak, if you will. I, dear reader, will be real with you. It can be exhausting doing all of that on top of, well, living life. When you have hobbies and children, carving that extra time to strategize within the market can be a challenge, but it’s a hard reality. There is definitely an edge that folks in the entrepreneurial and freelancing spaces have because they’re constantly either learning, looking for work, or pivoting. Whatever will bring in that next gig or client. Staying in a single full-time role without at least shifting internally can be a disadvantage when it does come time to say goodbye.

FLEXIBILITY VS. CONSISTENCY

Do you ever wake up and think, “I really wish I could sleep in right now?” Well, as a freelancer you can! The thing you start to realize is that is both a pro and a con. The most sited perk of freelancing is the freedom of it. You get to create your schedule, work from wherever you want, and negotiate your own rates, but with great power comes great responsibility.

Up late chasing a deadline? You don’t need anyone’s permission to sleep in the next day. Up early for a meeting? It can be easy to take a quick afternoon nap if you need some extra zzz’s. The only thing you’re on the hook for are the promises you make to your clients.

Some freelancers will create routines for themselves: morning rituals, hard stop times, standard breaks, and meeting times. Others live a more erratic lifestyle with no days looking the same. I have lived both of these lives, and they were what suited me at the times I lived them. You have to try them on for size to see what works for you if you don’t already know.

In the full-time world, of course, you might have a commute and a space to delineate the beginning and end of your workday. But now, even full-time employees are facing the same challenges as freelancers. When does the workday end?

Of course, in the freelancer and the work-from-home realm, that’s up to you.

HEALTH INSURANCE

Our healthcare industry has truly become a dumpster fire causing over 137 million Americans to go to debt collection (including yours truly AMA). Opting into company insurance can be one of the most affordable ways to get coverage, although you’re at the mercy of your company’s policy options and sometimes what you need won’t get covered.

As a freelancer, you’re on your own and it can get expensive out there. There are options, but this is a tricky place to go it alone if you are living with chronic illness, need certain medications, or have an unexpected accident.

This is definitely not my area of expertise, but it’s something to consider, and I’m sure you probably already have.

MONEY

Surprise! It’s not just about freedom. You can actually make good money as a freelancer. It’s important to set up a good track record, know your worth, negotiate for competitive rates, and be flexible for the right project. Opening new doors can be more valuable than an extra hundred dollars.

Here’s another reality. When you have more flexibility with your time, you have fewer expenses. Speaking from my own experience, my full-time life in New York was full of take out, delivery, eating out, wash and fold laundry, and calling a cleaning service once a month.

Now, in COVID-land, we’re all doing those things all the time, but in freelance world, that’s just life. Throwing in a load of laundry between writing sprints, cooking up some lunch to break up the workday, taking a walk when you need to think — that saves you time and money. There are plenty of ways to get creative when you have time and flexibility.

COMMUNITY 

Freelancing can be lonely. When you’re not on calls with clients or other collaborators, it’s just you and your laptop most of the time. While you may complain about your co-workers, there is something about having a sense of community. These are people that you can bounce ideas off of and get outside perspectives from.

Freelancers do have ways of banding together. I was once a fan of meeting up for coffee and work sessions and now I make a habit of video chatting with folks I consider colleagues, mentors, and professional pals.

If you’re someone that thrives working with others and you want to give the freelance life a try, you’ve got to use the magic word: creativity!

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Of course, all of these points are moot when there’s limited work available. While the freelance vs. full-time choice comes down to personality, preferences, strengths, and weaknesses, it doesn’t really matter if there’s less work to be had. However, I hope this opens your eyes to the options you may not have considered and encourages you to look beyond what you may have been told is your best bet.

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About the author. 
Alessandra is the mentor, educator, and writer behind Boneseed, a private practice devoted to deep self-inquiry through a range of physical, energetic, and mental modalities. She has over 500 hours of yoga, mentorship, and facilitation training and can be found slinging knowledge on her website, newsletter, and @bone.seed

The question keeps popping up: should I lower my rates now? While we would like to be able to offer a succinct answer, the truth is, like so many things: it’s complicated. To drill down to the best way to frame the question for you, I interviewed three leading Creative Circle superstar recruiters — two on the record, one off. Check out what these experts had to say.

Shannon Robinson — Senior Recruiter, Los Angeles Office

Shannon was full of vim and vigor and had a lot to say about the topic. Her take on this issue is the same for freelancers, permalancers, and full-timers — and marches stridently in one direction — can you guess what that might be?

Flexibility is a must.

Agencies live and die by their clients — we’re going to see a lot of agencies closing down. And they’re not coming back. It’s going to be a client market 150%, so this is what I’m saying to candidates: there are fewer positions, there are other superstars out there — so right now you have to be f l e x i b l e. No ifs, ands, or buts about it. Being flexible is not an indicator of your worth — it’s a sign that you have to ebb and flow with the market — and a hungry market demands flexibility.

You have to make it to tomorrow to make it to next week.

One step at a time. One day at a time. Yes, it may not be the rate you were targeting, but you have to make the best decision with what is in front of you now. Take the opportunity. Move forward. You have to be able to pay for your life today in order to be around for tomorrow.

Sometimes it’s as much about the opportunity as it is about the money.

You don’t know what the opportunity might become. If you do a great job once you’re in, you may be able to grow your role and move up internally. It’s smart to start creative buzz for yourself in the marketplace, not on LinkedIn.

Yes, money — but you have to have those benefits.

If you’re on the wrong side of the benefits game, it can break you. In an unsure market, the best you can do is to have the benefit of corporate benefits on your side. Full-time work is where it’s at if you get the opportunity (see above). Remember that doing freelance work with Creative Circle can also position you for benefits eligibility! In these unstable times, gaining a semblance of stability is king and queen.

Being employed during this pandemic is a good story. Your narrative matters.

It’s a much more compelling story to say that you were employed during the pandemic. Your narrative matters. If there’s an opportunity that you’re a fit for — despite the compensation being less than you’re usually paid — you need to definitely move forward.

Where the work will be is changing. You want to be ready for the next chapter.

As you might suspect, the creative work landscape will not look like it did pre-COVID-19. The BIG question: where do we end up when this is all said and done? People are learning how to broadcast and produce work off-site utilizing digital production tools — and doing so more quickly and cheaply. But that doesn’t mean there won’t be opportunity, it will just be different opportunity. Someone will still need to do post-production — edit, create graphics, for example. The money will be reallocated in the next normal, and everyone needs to strategically reposition themselves to be as competitive as possible for when the market opens back up. Yes, this is going to be a challenging time — but I truly believe that when we finally come out the other side that we will come out better for it.

Senior Recruiter—New York City Office

This savvy NYC recruiter wanted to stay off the record but had many choice insights to share. With no clear black or white answers, this top recruiter gave some nuance to the factors one should consider when deciding to take a lower rate or not. With such a quick flip from a candidate market to a client one, recruiters have a significantly different job ahead to get candidates’ work. For a while, it may be a race to the bottom — but only for a bit. Pointing out that this is a very different situation than what happened in 2008, there was one lesson from that time that seems congruent: when recovery does happen, it will be strong.

Only be flexible for now.

“I can do this for $X for the next three months, but please know what my real rate is.” Communication is paramount: discuss that you are willing to work for less for a period of time. Let a client know what you are typically paid, and set a period of time after which you re-visit pay. You have to be fairly assertive and honest with your client or recruiter.

A. How long?
B. How much?
C. Who is it?
This is the rubric by which to decide whether or not to take an opportunity for less money. Length of assignment makes a difference in assessing whether you should take a lower rate or not. As well, how much of a lower rate? Is it just $10 an hour less, or significantly more? Depending on the company, you might be more (or less) willing to work for less. Everyone has their own values. Everyone has a different privilege level. But if you need a #@^&! job, benefits, stability — be flexible.

• Short assignment vs. long: length matters.
  If the job is only three weeks long, the rate matters less. For shorter-term project work, it’s a lot easier to have flexibility — and no one in the future will know that you took a lower rate. For longer-term assignments, however, setting expectations is much more significant. My advice is to not take a long-term engagement at a lower rate if you can help it — and full-time opportunities are a different story altogether.
• Is it a resume-builder?
  Are you being offered an opportunity with a fabulous company, but at a lower rate than you’d like? If it’s a resume-builder, it may be worthwhile to take the role and be flexible with the rate. Building bridges with a company that you’d love to be connected with has value beyond the “benjamins.”

Freelance vs. Full-time: NOT the same when it comes to taking a lower rate.

Here’s why: in most states, employers are legally allowed to ask what you made at your last job. And they are allowed to check to make sure that you are being honest (not being honest could be cause for the job offer to be withdrawn). Because so many women and people of color start at lower salaries, having to disclose salary history as a basis for future pay became an entrenched form of discrimination.

It was only on October 31, 2017, that a Pay History ban went into effect in New York, which made it illegal to ask a candidate what they had made previously and to base salary for the new job on what a person had made at their last one. 18 states have since followed suit, a step in the right direction toward equalizing pay between women and men, and for people of color — but one that leaves the majority of the country unprotected. Because of this, you need to check where your particular state falls when making a decision about taking a job at a lower salary. Depending on where you are, taking a lower rate may allow the market to take advantage of you going forward. If you’re in a protected state, however, you have less to lose. So if you take a “step backward” due to the pandemic, and you’re in one of the 18 states with a Pay History Ban, I might advocate for greater flexibility than if you’re in one of the 32 states that don’t have a ban.

No one size fits all.

Everyone has their own pain points. If you have a family and need security and benefits — you need to take what you can. If you have to pay the bills, you have to balance ego with practicality. It’s simple, really: do what you need to do to pay the bills.

For freelance work, remove the ego. It’s a transaction. Ask yourself: does the transaction work for you? For full-time opportunities, however, keep the ego in — it’s your life.

Jocelyn Yant—Senior Recruiter, New York City Office

Jocelyn took a mindful and considered approach to answering the question about whether or not one should lower their rates at this time. But before she dug into her feelings on the matter, she wanted to share some macro, overarching thoughts on what’s happening in the job market from her vantage point.

Here are some of Jocelyn’s macro insights into the state of work today:

• Let’s call it a slowdown.
  Some full-time job offers are still coming in — not as many — but some. The market has slowed, but there is still work. Clients are taking some time to figure out logistics, how to delegate work, best practices to migrate in-house processes to virtual ones. I am hoping to see a lift in jobs in the next few weeks as companies get their “sea legs.” We are finding that some clients are starting to offer positions as remote-for-now. When the pause stops and the economy re-opens, the job will then become an on-site role.
• Companies realizing the benefits of remote work.
  One of the positive effects of this pandemic is that with moving whole teams remote, some of our clients are realizing that there’s a benefit to having all employees work virtually. They can save millions of dollars on real estate and facility/equipment expenses.
• Virtual work opens up work opportunities to a broader swath of workers.
  Another plus: people who had been left out previously by on-site work environments, like those caring for a sick family member, can be integrated into this new era of work. It’s nice to see that this is a real possible outcome. For all the challenges that COVID has brought — and yes, there are many — I think it’s also important to talk about the positive possibilities that are opened up.

Now, let’s get to the question at hand: should you or should you not lower your rates?

In late March, when the COVID-19 pause began, we had call after call about furloughs and lay-offs. But we also had a lot of clients calling to see about hiring; however, they were negotiating rates down. Here’s my take:

• There’s a benefit to working at this time if you can. It keeps your portfolio fresh. You stay connected to the work world, and this opportunity may grow into something larger down the road.
• There are some workarounds to lower rates.
  If you are considering taking a large cut, you can do things to buffer it in the future. Communication at the outset is key. One option is to negotiate a “COVID-19 rate” that flips to a different rate post-pause. Set expectations now so that you can feel that you are advocating for yourself. By negotiating ahead of time, you can soften some of the impact.
• What happens today does not necessarily determine what happens tomorrow.
  Applying to a job that’s “below your rate” doesn’t mean you won’t get jobs at higher rates later — particularly for freelance. I am less concerned about someone being pigeonholed at a lower rate — especially for project-based work. When my candidates apply for jobs paying below their usual or target rates, I reassure them that this is for now, not necessarily for later.

There are some key factors to take into account that should be part of your decision-making around whether or not to lower your rates.

• Length of engagement
• Freelance opportunity
• Full-time opportunity
• What economic state you’re in
• Value in keeping creative juices flowing
• Value in keeping portfolio up to date
• Value in keeping a relationship with a client that may be ongoing in the future, aka the potential for future work. If you excel, you don’t know what the opportunity lead to.

Taking a lower rate for two months is different than agreeing to a lower rate for a year. Of course, if you are in a situation where you need to make money — then you should take the role, even if it pays less.

For some of us, working keeps the worry away. If you’re one of those people who fares better in uncertain times by having a task at hand, then taking a project on may have value beyond the economic.

With respect to full-time roles — most states can legally ask what you made in your last job. You may want to put some special consideration to accepting a lower rate with these types of opportunities as there could be reverberations down the line in terms of salary. It’s a matter of the economic state you’re in today impacting the financial state you’ll be in tomorrow. In short, there are many variables to consider. It’s not a cut and dry answer.

A lot of our clients DO have work that they need done. To candidates, I counsel optimism.

There are logistical hurdles as companies balance their needs against a quickly shifting landscape. I was here for 2008 in New York. The economy was in the toilet. It took NYC a year, year and a half, but the economy came roaring back stronger than ever. NYC, in particular, is aided by its diversity of industry: advertising, design agencies, finance, professional services, e-commerce, fashion, retail. The variety of opportunities across sectors will help things pick up more quickly here.

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About the author.
An award-winning creator and digital health, wellness, and lifestyle content strategist — Karina writes, edits, and produces engaging content across multiple platforms — including articles, video, interactive tools, and documentary film. Her work has been featured on MSN Lifestyle, Apartment Therapy, Goop, Psycom, Pregnancy & Newborn, Eat This Not That, thirdAGE, and Remedy Health Media digital properties. You can see more of her work at karinamargit.com.