During my seven years living in New York City, I experienced constant stimulation. That’s a lot of why a young person moves to New York, right? For the energy, the opportunity, the excitement. If you’re bored in New York, you’re doing it wrong. As a vibrant 20-something, I thrived off the fast pace and limitless possibilities, but as time went on, I found myself feeling something different. Something less than excited.  

I was tired. 

Some of the constant visual cues vying for my precious brain space were the advertisements plastered on every wall, on the billboards across the skyline, and, most inescapably, throughout the subway stations and trains. Don’t have something to distract you on the train? You’ll find plenty of companies clamoring for your attention, sometimes with clever copy, sometimes not. But there will always be… something. 

Except for this one day. I scrambled into a subway car, and despite my rush, felt a sense of ease. The train car was miraculously void of humans, but it wasn’t just that. It took a few minutes, but I eventually realized there was nary an advertisement in sight. Just a lot of blank spaces for my eyes to rest upon. I could breathe easy with all that space. There was nothing yelling for my attention. 

*** 

In design, negative space (also known as white space) gives breathing room in between bits of information. It’s like a gentle hand that guides you towards what’s important, helping you understand the communication being thrown at you. It’s a user’s best friend, which makes it a designer’s great pal, too.  

This concept applies to many mediums, but let’s focus on digital design for now. What do ample amounts of white space do? As UX Planet notes, “if everything yells for a viewer’s attention, nothing is heard.”  

White space accomplishes this in a variety of ways. Active white space directs the user. Think margins and layout. Meanwhile, passive white space, like the gaps between lines and characters, deals with aesthetics and comfort. Active white space works on directing you towards those elements of visual hierarchy, while passive white space improves legibility and comprehension.  

There’s also macro and micro space. Micro space refers to the space inside objects, like buttons, where you can have more spaciousness within the button to call attention to the potential call to action. Macro has to do with the outside space between these objects. 

Besides layout design, white or negative space also can be used to create imaginative logos that say more with less. 

*** 

Most importantly, negative space gives the eyes and the brain room to breathe and rest. We’ve talked about the importance of rest for creativity and productivity before, but let’s, for a moment, consider it for its own sake. 

Many cultures place so much value on extracting something, anything, out of every precious moment. We want net positives, profits, consumption. We want to rise at any expense. If we look around at the world around us, we notice more and more clearly every year that this isn’t sustainable. That we need more breaks. More moments to pause. More SPACE.  

Even the word variation on white space, “negative” space, has a certain connotation. Negative means loss, less, not enough. What a horror. But what if the connotation wasn’t so bad? What if we could have a more neutral approach to the absence of “something”? 

Sometimes, negative space is the most important part of a piece because it plays with our subconscious. It influences the way we think and process and feel in a way we don’t pinpoint in the moment — unless, of course, we are very diligently practicing mindfulness around it. It’s an extremely powerful tool once we know how to use it. 

So what about in our daily lives? How can we use that white or negative space to recognize what’s important, create more understanding, and end up in the right place?  

Again, I don’t love talking about these moments of rest in the context of productivity. I much prefer rest, space, and play for their own sake. Because they are worthwhile and important on their own for a fulfilling life. But for those who won’t bat an eye at something unless there’s a productivity gain, I’ve got you covered, too. Giving yourself more space/rest/play time prevents burnout, makes you more creative, and helps you actually accomplish the things you set out to do by eliminating “time scarcity.” Another way to put this is to create “blank canvas” moments where your thoughts have space to breathe, organize, and flow. Like meditation, a nap, or a more playful activity. 

This white paper by Jackrabbit explores the intersection of design and neurosciences, confirming that “design needs to be salient and lack surrounding chaos.” We love design that is “simple but striking,” proving that when our brains gain freedom from visual clutter, we can more easily digest the information that’s actually being conveyed. Seems simple enough, right? 

While white space on the page — and throughout your week — can offer extremely necessary breathing room and direction, it can also stir up any anxiety, agitation, or discomfort that lies stirring beneath the surface. Or perhaps the absence of distraction allows us to notice a quiet buzzing that has been there all along. 

Ultimately, our relationship to negative space and its connotations says a lot about us and our state of mind. This vital unsung hero really does run the show, even if we’re not consciously registering it. 


About the author. 

Alessandra is the mentor, educator, and writer behind Boneseed, a private practice devoted to deep self-inquiry through a range of physical, energetic, and mental modalities. She has over 500 hours of yoga, mentorship, and facilitation training and can be found slinging knowledge on her website, newsletter, and @bone.seed. 

Quality Quitting: The Right Way to Leave a Job 

Hooray! After plenty of researching, soul-searching, and interviewing. you’ve finally received a great offer and accepted a new job. Off you go… hey, not so fast. You still have a script to follow to sign out the right way. Be thoughtful and kind. It will pay off in the end and throughout your career. 

What specifically needs to be done and how? Take suggestions from a trusted source. The Wall Street Journal knows a few things about business, including “How to Quit a Job and Leave on Good Terms.” This post advises to part “on the best terms possible.” Why all the fuss? First, there’s the basic respect you should show others, especially coworkers, even if you’ve had your differences. Plus, there’s the “you-never-know” principle. Your manager, supervisor, and colleagues may serve as vital references and contacts at some juncture. Your paths may cross on other jobs and in other venues. You may end up serving on industry committees together. It’s a small world: keep that in mind.  

The Journal condenses all of this into two words: “resign gracefully.” How?  

  • Allot the proper amount of lead time. Provide a safety net for your team by not bolting out the door. Hopefully, you factored this time into your new job start date; if not, do so. This approach is the subject of “How to Give Two Weeks’ Notice Without Burning Bridges.” Although the amount of time you assign to this interval may vary, offering the standard two weeks cuts your present employer some slack; after all, there will be a gap when you vacate your post. They will have to figure out how to proceed; it’s no small matter.       
  •  Write your resignation and deliver and discuss it face-to-face. On “Sex and the City,” a boyfriend of Carrie Bradshaw breaks up with her by leaving a message on a Post-it. Don’t replicate that model. Make a timely appointment to get on your supervisor’s calendar so you can tender your resignation face-to-face. Make it official and include your departure date. See “How to Write a Resignation Letter (With Samples and Tips)” from Indeed. Keep the proceedings civil and cordial. If you are asked, offer constructive criticism rather than casting aspersions. It’s conceivable you may receive a counteroffer to stay. Be prepared for this—it may be worthwhile.   
  •  Cooperate completely. You likely will receive a number of asks from your boss and others, e.g., update your job description, document procedures, detail descriptions of interactions with clients and open issues, work with team members to hand over responsibilities, inform/train them, explain what requires intervention and when. Be agreeable and accurate. Another: attend the exit interview that Human Resources will schedule. Go with a smile on your face and act professionally. You want to thank all for your time at the firm. Ideally, you want to hear that you would be welcome back should you wish to return at some point.  
  •  Don’t leave without it. For your own records, list your functions and accomplishments. Much likely went into your revised resume and updated job description, but not all. Capture this now rather than rely on memory. Focus on your employee benefits, e.g., health and financial. How long will your medical insurance last? How do you get COBRA, if needed? What about vacation/time off days—how many, how will you get paid for them? Discuss these details at your exit interview or send questions beforehand. Copy personal email messages; connect with IT about your computer equipment and how to safeguard your privacy.  
  •  Apprise others and depart with dignity. Your supervisor or HR may wish to send out an official notice about your parting to various stakeholders. Let them know what details you’re comfortable disclosing at your meetings. And advise them you intend to do the same; in fact, come equipped with a draft or several of them for review. Use business etiquette in these interactions and communications. Provide your colleagues with your personal contact information, and ensure you have the same from them. Stay in touch with some at least once or twice a year to keep these relationships alive.   

Recap: You’re on your way out, so execute your own exit strategy. Give advance and appropriate notice. Resign in writing and submit in person. Thank all for the opportunity of working at the company. Demonstrate that in the way you tie up loose ends, leave instructions, provide contact information, and express willingness to respond to job-related inquiries. Work with HR on summing up your situation, communicating your departure, and receiving information about your insurance, 401(k), pension, and portable benefits. Ask coworkers for contact information and stay in touch. Do NOT take anything that belongs to the organization, including intellectual property, or violate agreements. 

Uh Oh! What if You Started a Job and It’s Not Working Out? 

 This happens too! You’re unhappy. Keep a level head. What you’re feeling may be a function of newness. Making a job change is not easy. It’s a transition. Factor this into your thoughts and give yourself some time to work this through. 

If, after considered judgment, all signs point to leaving, you still need to put a plan in place. You may only be on the new job for a short time, but it behooves you to act respectfully and focus on your responsibilities.   

 Try to stay as long as possible. This gives you time to acclimate. It also enables you to begin job hunting while you still are employed. Note: it’s advisable to hold on for a year or ideally two. That way, you benefit from the experience and can use it as a resume line item. That said, if you can no longer tolerate your new job, leave. However, plan this move rather than fly out the door. See “How Long Should I Stay at a Job Before Quitting?”  

 Similar to the steps outlined in The Great Resignation Part I, understand the root cause of the problem(s) on the new job. The answer will assist you in searching for a better fit. Once you have a plan in place and are making progress, speak with your boss. Air your views. Come prepared with potential solutions. Ask questions—does he/she have suggestions? Are there other roles available that may suit you and the company? Research this beforehand and list possibilities. Get feedback and consider all options.  

 If all fails, tender a resignation letter. Follow the steps and tone outlined above in principle. Understand that the business invested in you; let the powers that be know you appreciate it. We all make mistakes; the idea is to learn from them.  

 Put in whatever time and effort you need to make a worthwhile job change. When you receive and accept an offer, go through the prescribed process with decorum. Things change in the workplace. Quality quitting should not. Mutual respect is the hallmark of this model. 


About the author.
You name it, she covers it. That’s the can-do attitude Sherry M. Adler brings to the craft of writing. A polished marketing and communications professional, she has a passion for learning and the world at large. She uses it plus the power of words to inform and energize stakeholders of all kinds. And to show how all of this can make a difference, she calls her business WriteResults NY, LLC. 

If you want an excellent place to showcase your best work and promote yourself as a creative, say hello to social media. 

Social media has the power and reach to create community, provide a kick of inspiration, and can help artists visualize their work from a more macro perspective. And your online presence could help you sell more work, win freelance clients, gain new creative collaborators — and help you build a robust and professional reputation. Perhaps most significantly, mastering the art of social media can help your relationships with your followers and turn them into your tribe.

There are many social media platform options — along with a fast-growing number of creative apps that specifically cater to creators, making it easier than ever to get your work in front of the right audience. 

Some key social media benefits for artists include:

  • Building a global following
  • Connecting with fans in real-time
  • Networking with other artists
  • Growing a relationship with followers
  • A measure of freedom from the gallery system for visual artists

But beware that social media can also be a source of frustration and isolation. However, when used wisely, it can strengthen your art practice and help your work be seen by those that would not otherwise have access. Here we share some ways to approach social media that will move you and your career forward.

So, what is the best social media platform to sell and promote art?

Here’s a revelation: there is no such thing as a “best” social media network for all artists. The best social network for you is the platform where your target audience hangs out. If your people are on Instagram — then Instagram is the best social platform for you. If your fans are on Facebook, that’s the right network for you to promote your work.

Your time is limited. Get the most out of it by researching where your audience is before you develop a social media strategy. Figure out which platforms are the right ones for you to invest in instead of spreading yourself thin by creating accounts on many social media platforms. Look at the current networks you’re on — where do you get the most interaction? Pay attention to that. Measure twice, cut once: Take the time to discover where your audience is hanging out. 

These are some of the most popular social media networks to look into for artists and creatives:

Promote your work where your audience lives and focus on a handful of platforms at most to start, because publishing a post and forgetting about it won’t help you grow your audience — you need to be in the field interacting with folks if you want to build engagement. And remember — the only constant is change, and that goes triple for the world of tech. Today’s platform may not be the best one for you tomorrow (hello, MySpace!).

While the world of social media options has gotten broader — many visual artists do indeed favor Instagram (it’s still the most popular visuals-based social platform) — so we are including some additional insights germane to that platform. Here are some tips to help make your efforts go the extra mile.

Optimize your social media profiles.

Marketing gurus recommend that you optimize your profiles such that they look the same across your network. Your account name should be the same (or very similar) on each platform. Make sure to include all important links (like to your portfolio site).

And concerning Instagram, make the most of your 150-character bio. It tells potential followers who you are, what you care about, and is the only place where you can post a live link to your work. Some artists put a standard link to their site, while others change it regularly to reflect recent posts or happenings. Another tack is to take advantage of link-in-bio tools, like Shop Grid, which allows you to turn a single link into a catalog of links.

Link to your social media platforms from elsewhere.

Make it easy for folks to find your social media platforms. Add the icons to your website footer to link to your social accounts, add to your email signature, and cross-reference your various social networks in the bio section across all the platforms you use.

Post consistently.

People will start to see you as an expert in your field of art if you consistently post text and visual content on your various social media platforms. And also, the algorithms favor consistency; Instagram’s algorithmic timeline weights consistency as a key element to having your posts seen. And if your posts are shared regularly — and pick up good engagement — the algorithm will reward you by showing your posts near the top of your follower’s feeds. 

Artists and brands that get into a regular flow with their Instagram posts tend to see the best results. According to a Tailwind study, profiles that post daily gain Instagram followers more quickly than those that post less frequently.

But heed the maxim that quality is more important than quantity, something that is true across all social media platforms. Just because you post more often does not mean it will translate to higher engagement rates. And be careful of posting a lot when you have an exhibition if you typically do not engage with social media regularly. 

Focus on making content that resonates, talk about aspects of your work that will engage your followers — ultimately that is what matters most.

Focus on engagement, not follower count. 

A word to the wise: take care not to let follower counts and comments become qualifiers for your work. Yes, there is some validation therein, but if these interactions become a self-fulfillment loop, it could be self-destructive. Your followers are there because they are interested in YOUR creations, YOUR voice, YOUR unique vision. And it’s ok if it’s not for everyone. Please remember that.

A large follower count does not equate to actual influence, which lies in the engagement with your followers. Focus on developing stronger connections with people already tuning into your work. Engagement is essential for growth, so engage your fans in a conversation. 

To engage more genuinely with your audience:

  • Leave thoughtful comments on other people’s posts, beyond the rote “beautiful” or “love that.” 
  • Respond to every comment with something more substantial than a “thanks.” Other folks will be inspired to leave comments when they see that you are responding to the comments.
  • Consider promoting other artists on your feed and focus on people who are passionate about what you’re doing—interact with them in comments, DMs, follow, and like back. 
  • Be as interested in your high-engagement followers’ content as you want them to be in yours. 

Remember that just because someone sees your content doesn’t mean they currently follow you. If you have a chance to interact with a potential new follower, take it. Look at every comment as an opportunity to gain a new fan (or keep a current one). If that sounds like a lot of tapping on your phone, don’t fret — there’re ways to comment and DM from desktop too!

Want to optimize your posting times? Consider making the switch to a business account.

You’re posting because you want people to see your work, right? It makes sense to pay attention to when folks are the most active on your page so you can optimize when you upload new content. Newsfeed algorithms—particularly the Facebook algorithm and Instagram algorithm—consider “recency” as a major ranking signal, which means that actually posting your content when your followers are online is one of the simplest ways to improve your organic reach. The best way to figure out when your people are paying attention? Switch to a business account so that you can receive some basic analytics for each of your posts. 

Take a look at your analytics tools, or social media reports, and home in on your more successful posts for a given metric such as: 

  • Awareness — posts that have high impressions)
  • Engagement — posts that earned impressive engagement rates)
  • Sales/Traffic — posts that attracted a lot of clicks)

Then, take a look at what time of day or week you posted successful content, and see what kind of patterns form.

But here’s some intelligence that may aid your efforts as you begin to dive into your own stats. Hootsuite, who creates software to streamline cross-social channel posting, did some investigation into the best times to post in a more general sense and this is what they found.

  • Instagram: The best time to post on Instagram is 11:00 AM on Wednesdays.
  • Facebook: The best time to post on Facebook is 8:00 AM to 12:00 PM on Tuesdays and Thursdays
  • Twitter: The best time to post on Twitter is 8:00 AM on Mondays and Thursdays.
  • LinkedIn: The best time to post on LinkedIn is 9:00 AM on Tuesdays and Wednesdays.

High-quality images are everything.

Along with monitoring ideal posting time, another essential aspect to be aware of is the quality of your image/s. Think of social media like a trade publication, and post something worthy for those in your industry. Ask yourself if the copy and image you’re posting will stand out and tell a story. You want to catch eyes and capture minds — and pay attention to the data, so you know when is best.

Embrace the 80/20 rule.

In a nutshell: post informative information 80% of the time and promote your work by just 20%. Providing more storytelling and less promotion is essential to forging a more authentic connection with your followers. Yes — showcase your art and work on social media, but give it context by providing information about your process. Share what inspired you, what you’re planning to work on next, or perhaps some helpful tips that help solve a problem related to your art, like innovative ways to display your pieces.

Be Real. Be Authentic. Be YOU.

We know it may sound a tad cliché, but letting your followers have a true look into your life is one of the best ways to connect with them online. Be honest about where and how you’re doing your work — if you convert your closet into an art studio, talk about making work in tight urban spaces. Won a residency? Share photos of your new workspace and talk about the experience. If you have an infant in the studio, show that in some of your posts and talk about creating with a tiny human in tow. It all relates to being honest and sharing your reality. Show your creative practice, share in-progress shots of your work along with images of finished projects — people will feel that much closer to your art if they travel along the continuum as you create them.

There are other reasons to actively engage social media from a professional perspective, aside from promoting your work. Connecting with other artists ranks high, as does mining inspiration for future work. You will happen upon new content you would not have discovered otherwise, and it is an opportunity for leading luminaries to see your work to whom you otherwise may not have easy access. And it’s an opportunity for those that create alone to connect with a community of creators and learn. 


About the author.
An award-winning creator and digital health, wellness, and lifestyle content strategist—Karina writes, produces, and edits compelling content across multiple platforms—including articles, video, interactive tools, and documentary film. Her work has been featured on MSN Lifestyle, Apartment Therapy, Goop, Psycom, Yahoo News, Pregnancy & Newborn, Eat This Not That, thirdAGE, and Remedy Health Media digital properties and has spanned insight pieces on psychedelic toad medicine to forecasting the future of work to why sustainability needs to become more sustainable. 

Confusing data, industry jargon, lack of prior knowledge — ALL these things can make it feel impossible to glean the information we need from various sources. So, when companies have something important to communicate, it is vital they cut through any confusing or unfamiliar information. 

Technical Writers are charged with taking complicated, technical, industry-specific information and presenting it in a streamlined and digestible format.

Think everything from user manuals to online courses to C-suite presentations — anything that explains detailed information to audiences that are not technical experts. They are also in demand in every industry, so it is an excellent option for folks that want to make writing their full-time career choice. 

While this all might seem straightforward, the skills required to be a good Technical Writer can be hard to come by. It is a job that requires high-level processing of information and the ability to parse out the crucial elements and present them in a helpful way for the intended audience. 

What does a Technical Writer do?  

Technical Writers do more than writing. To develop documents that serve their purpose, they need to be designed from the ground up, which means there is more to the process than just crafting content. 

Define The Project

Technical Writers develop all different types of documents, so clarifying the details of each project with the client is an essential first step to make sure you deliver what is being asked. Necessary specifications include document type, subject area/content, goal, scope, and audience.

Audience Analysis  

The next step is to take a careful look at the audience for whom you are writing. Facts may need to be conveyed differently based on who is reading. For example, are you writing for folks with background knowledge on the topic or someone completely unfamiliar with the information? 

Instructional Solutions offers some questions to think about when identifying your audience:

  • Who are they?
  • What do they need?
  • Where will they be reading?
  • When will they be reading?
  • Why will they reading?
  • How will they be reading?

Document Planning & User Experience

How is your reader going to interact with your document? What design choices can help make it most useful to them? As a Technical Writer, you need to design your documents in a way that conveys the information most clearly to a specific audience, so it is crucial to think about how they will navigate the content you are giving them. Therefore, every choice made should consider the question: “How does this serve the reader?”

Technical Research & Writing

And now we finally get to content! This step includes studying a slew of sources for the information that fits the brief of your project and then translating that to a more accessible format and language. While it is helpful for the Technical Writer to be well versed in the subject matter they are working with; it is also good practice to consult directly with technical subject matter experts. They can be an invaluable resource to clarify anything confusing, consult on what key points to include, and provide additional clarifying information. 

Technical Writing Principles 

For the most part, technical writing is relatively straightforward, but specific strategies can help maximize the usability and user experience of technical documents. 

Active Voice 

People find it much easier to read sentences written in the active voice, so use this technique whenever you can. The subject of your sentence should be the doer of the action. 

Accurate, Plain Language

Technical writing is not the space to show off your creative prose. Use the correct terms for anything technically specific while avoiding jargon that may not be common knowledge. If needed, define a potentially unfamiliar term. When writing instruction, precision is key — you want to eliminate any room for misinterpretation, so include as much detail as necessary, but not too much that it distracts.

Logical Sequencing

To make your writing clear and direct, consider how it will flow. Sequence your copy in a way that corresponds to the points in the process the reader will need specific pieces of information. They should not have to jump around to look for what they need.

You Need These Attributes and Characteristics to Succeed at Being a Technical Writer 

Unsurprisingly, writing and editing skills are necessary to thrive as a Technical Writer—  and a keen eye for detail. But, possibly even more important than that is a commitment to being a lifelong learner since you will consistently be engaging with new, potentially unfamiliar material. The ability to absorb, process, and effectively share large quantities of information is at the core of this role. Additionally, taking a user-centered approach to projects will also yield the most successful technical writing. 

Qualifications 

Almost all Technical Writer jobs will require at least a Bachelor’s degree, but qualifications can vary significantly between industries beyond that. For example, some software companies will look for a technical writer with coding experience, but that is not always the case. A lot of the specific subject-area training happens on the job, so a demonstrated ability to quickly pick up on new skills will set you up for success in an interview. 

There are many resources and courses available for folks interested in diving into the field of technical writing. If you think it might be for you, check this out. 

Salary 

The salary for a Technical Writer can vary based on location, experience, industry, and whether you are working full time or freelance. As of May 2020, the average salary for a Technical Writer in the United States was $74,650. 


About the author.
An award-winning creator and digital health, wellness, and lifestyle content strategist—Karina writes, produces, and edits compelling content across multiple platforms—including articles, video, interactive tools, and documentary film. Her work has been featured on MSN Lifestyle, Apartment Therapy, Goop, Psycom, Yahoo News, Pregnancy & Newborn, Eat This Not That, thirdAGE, and Remedy Health Media digital properties and has spanned insight pieces on psychedelic toad medicine to forecasting the future of work to why sustainability needs to become more sustainable. 

Bridging design and development, Quality Assurance, or QA processes ensure that the product that consumers see is executed as the designers intended — free of bugs, crashes, or frustrations. Of course, that’s easier said than done, making Quality Assurance Managers an invaluable link in the chain for developing digital products.

The user experience or UX design process aims to offer a product or service that is an easy, efficient, and satisfying experience for the user — which requires teams of designers, developers, testers, and more to take a concept from an idea to a usable product. 

To guarantee that the user will have the intended experience with that product, Quality Assurance (or QA) is a necessary part of the development process. Not only do UX QA Managers ensure that a user can complete all the tasks they need to without any bugs or glitches, but they are also central to maintaining the integrity of the design.  

Vive Le Difference: UX Design + Quality Assurance 

UX design refers to any interaction a person has with a product or service; it considers each and every component that shapes a person’s interaction with a product or service. This encompasses a wide array of experiences — from how it makes a user feel to how simple it is for a user to accomplish their desired task to how the product feels in their hands to how easy it is to complete a transaction (particularly online). 

QA Managers take the vision for that design and see it through the development process. They work closely with the UX designer to get a comprehensive plan for the design and then work directly with the development team to ensure that vision makes its way into the final product. While not in charge of creating the design, QA Managers are a critical link in the chain of bringing the intended experience from a starting concept to the users’ fingertips. 

Why is Quality Assurance Important to Digital Design? 

Quality Assurance processes are necessary to ensure both the usability and the design consistency of any digital product — and the earlier in the process QA is included, the less work will be necessary to fix any issues that arise. Unforeseen ripple effects caused by recoding an error could lead to a whole host of new problems popping up that need to be addressed, which can throw the development team into a situation where they have a massive amount of work to do just before the deadline. That can be avoided by more proactive QA practices starting much earlier in development. Fixing any bugs early on can prevent more significant issues from emerging down the line. 

 At the core of a QA Manager’s job is ensuring the usability of the product or service. They make sure that the customer can successfully complete the tasks they need to in a way that feels intuitive. One can do usability testing in various ways, but it ought to be done often throughout the development process. 

 Usability can be broken down into five different quality components: 

  • Learnability: Is it easy for users to accomplish simple tasks the first time they encounter the design? 
  • Efficiency: Once users have used and navigated the design, how quickly are they able to perform tasks? 
  • Memorability: When users return to the design after not using it for a period of time, how quickly are they able to reestablish proficiency? 
  • Errors: How many errors do users make? How severe are these errors — and how easily can they recover from the errors? 
  • Satisfaction: How pleasant an experience is it to use the design? 

Usability QA, described above, is one form of QA. In addition, there is the process of design QA, through which the team ensures that design elements have been implemented as planned. Incorporating design QA throughout the development process means that everything is getting executed according to the design or very quickly corrected as you go, rather than having to fix a colossal error right before the deadline retroactively. 

Design QA is often overlooked by development teams that see usability alone as “good enough,” but quality user experiences are rooted in well-executed design. Design features like animations, color palettes, fonts, and information layouts can become inconsistent, negatively affecting user experience. A comprehensive Style Guide and active QA practices can help bridge that risky divide between design and development. The clearer that line of communication, the more likely the correct interaction will be developed the first time. 

Quality Assurance Hurdles

QA Managers face the complicated task of ensuring that designs are implemented in accurate and usable ways and can run necessary fixes at almost any point in the process. 

Miscommunication

Suppose coders and developers don’t have an accurate or comprehensive understanding of what the design is supposed to be or the intended function of a given feature. In that case, things are not going to be built according to the UX Designer’s specifications. Developers may sometimes misinterpret or accidentally alter design components, which can become a problem when certain design choices are disregarded that significantly impact usability and function. Quality Assurance testing helps prevent these snafus. 

Misaligned Priorities 

When time and resources start to run thin, people can sometimes work in the mindset of making something “good enough,” and different team members might define that threshold differently. While designers may prioritize visual elements looking and behaving correctly, the development team may primarily focus on streamlining code and processes. 

Design Debt

With a constantly changing and evolving product, maintaining a consistent design can become complicated, which can lead to Design Debt, the issue that arises when “a bunch of incremental changes collect over time and yield a disjointed, inconsistent, and patched-together experience.” Design QA audits can point out these issues as they emerge, and this can help avoid accruing a large design debt that would become a massive project to address at some later point. 

You Need These Attributes and Characteristics to Succeed at Being a QA Manager

Successful QA Managers have a keen eye for detail and can give useful, constructive feedback. Also critical is user-centered approach to the development process because understanding how the user will interact with the product leads to better testing and analysis. 

For highly collaborative UX roles, companies are looking for folks with: 

  • Empathy 
  • Creative problem-solving skills 
  • Critical thinking skills 
  • Curiosity 

Above all, this role is about communication and teamwork, so group problem-solving and mediation skills are necessary to prevent building an “us vs. them” culture in the development process. 

Qualifications 

QA Managers require an intimate understanding of the design process and all the necessary technical features to bridge design and development successfully. Experience in software testing and coding languages is essential, along with understanding product functionality and design concepts. 

QA Managers require a balance of hard skills and soft skills, especially if you’re managing a team of testers. You may be juggling many projects at once, so time management and prioritization skills are also going to be necessary tools in your back pocket.  

Salary

The average salary for a UX QA Manager varies by experience, sector, and location. According to data on Glassdoor, UX QA Managers in the United States typically make a base salary of $85,778. 

About the author. 

An award-winning creator and digital health, wellness, and lifestyle content strategist—Karina writes, produces, and edits compelling content across multiple platforms—including articles, video, interactive tools, and documentary film. Her work has been featured on MSN Lifestyle, Apartment Therapy, Goop, Psycom, Yahoo News, Pregnancy & Newborn, Eat This Not That, thirdAGE, and Remedy Health Media digital properties and has spanned insight pieces on psychedelic toad medicine to forecasting the future of work to why sustainability needs to become more sustainable. 

Want to be a successful creative professional? Stellar work is part of the equation. But so are you. Evolving your craft into a business is also about finding the right way to leverage your unique artistic voice. Your personality can be a powerful differentiator — and will help you build your brand as you make connections, grow your network, and establish your client base. How you work and relate to your clients and develop and grow those relationships can make you and your business stand out. Being professional does not mean being dull, droll, or boring.

It’s not all about the “best” person.

As you grow into your creative career, you’ll find that clients and collectors aren’t just looking for someone who has worked with the most prestigious companies or institutions — but rather someone who can understand their needs and pain points and gels well with their vision and culture. They may pass on someone who has fancy bona fides in favor of a creative with whom they have a rapport. And this comes down to your personality and how you present yourself to potential clients. Before you can do this, take some stock in who you are and what sets you apart.

Know thyself.

Say hello to some self-reflection — engaging will help you develop your personal brand. The first step to leveraging your personality comes from knowing yourself both as an artist and person. Gaining insight into your “why” will help you highlight what makes you unique. Understanding your strengths and weaknesses will guide how you would want to present yourself, in an authentic manner, to potential clients.

Some great questions to ask yourself include:

  • What situations bring out the best in you?
  • What inspires you? What sparks your creativity?
  • What are some things that energize you and that you enjoy doing?
  • What challenges inspire you to get going?
  • What makes you feel strong?
  • How have you historically handled disappointments? Do setbacks, errors, or failures throw you off?
  • What do you enjoy doing for others? How do you go about making other people feel good about themselves?
  • What makes you feel encouraged and supported?
  • What do your customers or clients appreciate most about you?
  • What aspect do you find the most rewarding about your work?
  • What do others think you do very well?

The core of this exercise is to define what your strengths are beyond your craft. Perhaps you create murals because you like the communal aspect of public art. Or you produce work that champions the rights of marginalized communities and therefore work with vernacular materials. Understanding more about what motivates and moves you will help you frame your work and give it richer context, setting the stage for your personality to shine.

Tell your story.

It’s all about the story. Yes, it’s about the work, but clients are hiring you based on more than just the work itself. They’re buying into you and your story. Be passionate about your work. Get excited. Make it infectious. Aimee Rubensteen, co-owner of Rojas + Rubensteen Projects, a nomadic gallery with roots in Miami, New York, and Paris, says:

“The question you need to ask yourself is, ‘How can you make this person believe that they can’t leave without it?’… I think that applies to anything you sell. The difference with art is that it’s a very emotional sale. It’s usually an emotional connection, a memory or a story or a cause, or even just a spiritual feeling.”

Put together your elevator pitch — but make it authentic. Creating a moment of genuine connection when talking about your work can be challenging, but honing this valuable skill will pay dividends. According to Rubensteen:

“Sometimes it’s a confidence issue. It’s easy to say to a gallerist, ‘You’ll explain it much better than I will,’ but having the ability to say ‘This is what my work is about’ can be really hard for artists… Consider adding an anecdote or description about why your work is important to you. It’s about knowing your own work and talking about it to others.”

How to use your personality to land new opportunities.

  1. Personalize your website + social media channels.
    We will echo a sentiment we shared above — professional does not mean boring. Yes, you’re a creative, but what makes you unique? Why should someone choose you over another creative? Craft site and social media copy in your voice, and when possible, write how you speak. As well, your About page is a great opportunity to let more of what moves you to create come through.
  2. Personalize your pitches.
    With so many creatives vying to get a leg up, it can be hard to stand out. But by leveraging the power of YOU, using language that is native and true will help you rise to the top. People can tell if you are speaking from an authentic place — and gravitate towards them.
  3. Create new connections.
    Clients will be more inclined to hire you if you can successfully build a rapport with them and create a connection. Finding ways to connect in real-time can help. Suggest a phone or video chat instead of just sending emails. Seeing and hearing each other creates a more fully-fledged 2D experience. The more immersive the exchange, the more you can establish a connection and increase the likelihood of winning new business.

Smart ways to forge new connections.

Building a business means connecting with potential new clients — and there are many ways to do this. Find modes of connection that feel like you. We are all different — embrace what makes you you. Be honest with yourself about what jives with your personality. For example, large networking events may be great for extroverts, but not so much if you’re shy. Other options will let an introvert shine. There are so many different opportunities to make and maintain connections — find the ones that will allow you to be yourself. Work in concert with who you are, not at cross-purpose.

Opportunities for folks that love face-to-face interactions:

  • Visit gallery openings, art exhibitions, and art fairs
  • Attend other artists’ workshops or classes (or hold your own)
  • Volunteer at local arts organizations
  • Find a local Meetup group for folks with similar interests or working in the same discipline

Opportunities to embrace digitally:

  • Engage on social media — this includes on your page, the pages of other artists, and groups on Facebook, LinkedIn, Behance, and more.
  • Find online networking events
  • Start an email newsletter and/or blog (and comment on other peoples’ blog posts!)

Be like water.

Navigating the world as a creative professional means that many unfamiliar contexts and challenges will likely get thrown your way. Whether it’s a stubborn client, a collaboration gone sour, or a gig that just feels ultimately out of your area of expertise, it’s essential to maintain a sense of professionalism and push forward. Folks that can handle these situations best are usually very adaptable and provide the best they can ahead of their ego.

A famous quote from Bruce Lee sums this up nicely:

“Be like water making its way through cracks. Do not be assertive, but adjust to the object, and you shall find a way around or through it.”

We are not suggesting you abandon who you are, what you believe, and the integrity of your work — rather, to figure out how to keep ahold of who you are in the face of challenging professional situations. Learning how to handle these bumps in the road can help set you apart and earn you repeat clients.

Some skills to build that’ll set you up to best handle thorny situations include:

Learning and utilizing these skills helps foster optimal outcomes without having to lose yourself in the process. Engaging with people in the professional sphere as your genuine and honest self may sound intimidating, but you can do it in a strategic way that will benefit you in the long run. You don’t have to bare your soul, and entire life story to anyone who shows interest in your work  — but sharing your authentic artistic truth can create space to connect with people through your work.


About the author.
An award-winning creator and digital health, wellness, and lifestyle content strategist—Karina writes, produces, and edits compelling content across multiple platforms—including articles, video, interactive tools, and documentary film. Her work has been featured on MSN Lifestyle, Apartment Therapy, Goop, Psycom, Yahoo News, Pregnancy & Newborn, Eat This Not That, thirdAGE, and Remedy Health Media digital properties and has spanned insight pieces on psychedelic toad medicine to forecasting the future of work to why sustainability needs to become more sustainable. 

The more screens we have in our life, the more important jobs like motion graphics designer and video editor become, and therefore, the more lucrative these roles are. Both roles are essential for creating eye-catching, attention-grabbing media across industries, whether it’s the loading screen of an app, bringing a video game character to life, or getting your followers to stop scrolling through the feed with a dope animation. Video editing and motion graphics go hand in hand—after all, they are both rooted in storytelling. But they are two fundamentally separate roles with two different needs.  

Video editor 

Video editing is one of the most crucial roles when it comes to any kind of video media. As Philip Seymour Hoffman said, “The film is made in the editing room.” Editors may not have written the script, but they tell the story by setting the pace, creating the rhythm, and playing with the drama and tension. Now, you may not be editing the next Citizen Kane, but nonetheless, as a video editor you wield a lot of power.  

Video editing is more accessible than it’s ever been before. Apps like TikTok allow for efficient, seamlessly integrated, and creative editing, helping more folks take control of their own content. Still, with various companies increasing their emphasis on video, the role of the video editor has still never been more important. 

Qualifications: What Does it Take To Be a Video Editor? 

Video editing requires a lot of organizational skill—with potentially hours of footage to upload, transfer, and save, so much of editing comes down to keeping track of files. It also requires being able to follow a script—literally. Editors must assemble the footage and create the energy and flow of the project according to how the script is written.  

While it’s typical for video editors to have a degree in communication, film studies, production, or even visual arts, it’s not mandatory. What is mandatory, however, is being able to use software (video editing software like Adobe Premiere Pro or Final Cut Pro X is standard) and be able to handle various equipment to ensure optimal video and audio quality. Being able to incorporate graphics across formats—yes, including motion graphics, which we’ll get to later—is crucial. 

As with so many creative fields, editing requires an immense amount of communication. Video editing is unique because it’s both a pretty solitary, independent role, but it also requires being able to communicate and collaborate with others, namely the director or project manager. Sometimes you’ll have a lot of creative freedom, and other times, the director or manager may be more vocal. It’s all about striking that balance of being able to interpret the vision of the director and script authentically while also making your own creative decisions in service of that vision.  

Level Up: How to become a better video editor 

In the same way that reading makes you a better writer, watching makes you a better editor. Watch films, videos, or even how-tos to pick up on techniques and styles other editors use. Taking those techniques and incorporating them into your own work will hone your skill and your style. Of course, practice is key here, especially because editing software and tech is constantly evolving and changing.  

Motion Graphic Design 

Of course there is plenty of overlap between video editing and motion graphics design. Videos are chock full of motion graphics, and many motion graphics designers have a background in video editing. But the work is completely different. Motion graphic designers create digital animations that bring still images, whether a logo or illustration, to life. Think of the way the Netflix logo moves when you fire up the app, or the MGM lion roaring before a movie, or any of those explainer videos that are fully animated. Motion graphics are everywhere, and motion graphic design is becoming a more and more popular career to embark on. 

Qualifications: What Does it Take To Be a Motion Graphics Designer? 

Motion Graphics Designers often have degrees or backgrounds in graphic design, digital media, animation, or other visual art fields, although it’s completely doable to become a motion graphics designer by taking courses or even teaching yourself if you have the drive.  

While you may not have to create a graphic from scratch, having strong drawing skills is very important in terms of communicating the animation and then actually animating it. Of course, software is key: being able to use programs like Adobe After Effects (although Photoshop, Illustrator and Premiere Pro are important too), Blender, and Cinema 4D, is crucial. Note: 2D art and animation is still popular, but 3D modeling is a particularly worthwhile skill to have these days.  

Motion graphics bring meaning to an image by incorporating motion, which means timing is everything, as is a strong understanding of animation perspective and lighting.  

Like video editing and so many other creative pursuits, motion graphics is all about collaboration and interpreting a vision. Also similar to other creative pursuits? Having a strong portfolio. Keep your portfolio fresh with plenty of strong examples of your work, whether from client projects  or your personal designs, so you can showcase your work and score the job.  

Level Up: How to be a Better Motion Graphics Designer 

Animation technology changes quick—just think about how rudimentary the CGI animation even 10 years ago feels—so stay on top of tech. In the same vein, stay updated on animation trends as they come and go. Keep track of other motion design artists that inspire you, and keep practicing both your graphic design skills and your motion graphic skills to flex your creative muscles.  

About the author.
Sam Mani writes about work, creativity, wellness, and equity — when she’s not cooking, binging television, or annoying her cat.