Transforming Digital Experience – Comprehensive Sitecore Refresh for a Prominent Lighting Solutions Provider

A leading provider in the home and commercial lighting space needed a new agency partner to lead a major Sitecore site refresh due to performance issues and a backlog of unresolved tickets.

Problem

A leading provider in the home and commercial lighting space needed a new agency partner to lead a major Sitecore site refresh. The previous agency partner did not have the specialized Sitecore expertise to meet the company’s growing needs – they struggled with high page load times, unreliable in-site search functionality, and a significant backlog of unresolved tickets.

Solution

We successfully completed the Sitecore site refresh in under nine months, delivering a vastly-improved user experience and site performance.

The refreshed Sitecore platform significantly enhanced the company’s digital presence, providing a faster, more reliable, and user-friendly experience for their customers.

Result

Key achievements include:

• Completion of over 600 Jira tickets.
• Execution of 10 dedicated training sessions to ensure smooth adoption.
• Conducted 6 development sprints and 6 sprint demos to maintain transparency and progress.
• Integration of 5 Epi releases into the codebase.
• Successful integration with 4 critical systems: inRiver, Azure, HubSpot, and GA/GTM.
• Deployment of the website across 3 regions in 3 different languages.

The refreshed Sitecore platform significantly enhanced the company’s digital presence, providing a faster, more reliable, and user-friendly experience for their customers.