We’re sorry about any inconvenience. You can always call your Account Executive for immediate help on an action you’re trying to take on a job or candidate, or you can email lightboxfeedback@creativecircle.com.

Timecard authorization is easier if you use Lightbox, our hiring portal. If you have already created a Timecard Management Portal account with Creative Circle, Lightbox will automatically log you in when you click the Timecard Login link from within Lightbox. No more having to remember two separate logins.

Helpful tips:

  1. You must be logged in to Lightbox.
  2. You must have a current Timecard Management Portal account, i.e. have set up your username and password, and not be in the midst of a password re-set. (Reach out to your local payroll team if you have a question about your timecard account.)

While the timecard portal logs you out automatically after 20 minutes, Lightbox does not. Lightbox will keep you logged in for up to 14 days between sessions as long as you don’t use the Sign Out option nor clear your cache. That means that if you keep Lightbox up and running, timecard review and authorization is always only one click away, with no login required.