Transforming Non-Profit Hospital Management with MarTech Upgrades
Our goal was to leverage our consulting expertise to partner with our client, a non-profit hospital, and use collected data to conduct a thorough opportunity and gap analysis.
Problem
MarTech platforms should simplify, not complicate.
Our goal was to leverage our consulting expertise to partner with our client, a non-profit hospital, and use collected data to conduct a thorough opportunity and gap analysis.
In partnership with key stakeholders, we:
- Streamlined Implementation: Updated a 4-year-old system to meet new business objectives.
- Identified Redundancies: Found and addressed inefficiencies in current processes.
- Enhanced Capabilities: Improved platform functionalities and reporting.
Solution
MVP Features Included:
- Re-imagined Workfront Implementation: Modernized the existing setup.
- Revised Project Creation Process: Made project initiation more efficient.
- Improved Data Aggregation: Enhanced data collection and efficiency.
- Implemented Time Tracking: Added capabilities to manage costs and streamline payroll.
- Recommended Meta-Data Solutions: Improved Digital Asset Management (DAM) usage and performance.
Result
Implementation Activities & Deliverables:
- Stakeholder Interviews: Identified pain points and goals.
- Data-Driven Reports: Highlighted redundancies and gaps.
- Operations Training: Guided the team on Workfront best practices.
Knowledge Transfer Activities & Deliverables:
- Documentation: Provided system admin and end-user guides.
- Video Training Sessions: Addressed past roadblocks and developed efficient solutions.
Our solution streamlined operations, enhanced platform capabilities, and achieved new business objectives efficiently.