Product Manager (chat functions) - WFH during Covid-19

Starts March / April 2021
Duration 4+ months
Status Freelance/ possible Full Time
Rate DOE
Our client, a leader in the digital radio and music space, is seeking a Product Manager to join their team!

This is a remote role, 40 hours a week for 4+ months (if a good fit will convert to full-time employee)

The Product Manager will be responsible for:
- Define requirements in support of the key functions/areas for Chat and FAQs/Knowledge Base
- Work with cross-functional teams to identify business problems, and translate to product epics and defined user stories for product development
- Work with analytics and UX teams to aggressively test and optimize Chat and FAQs/knowledge base and other projects as assigned
- Partner with other product managers/owners and key stakeholders to formulate, coordinate and evangelize product roadmaps and strategic plans

The ideal Product Manager has:
- 4+ years of Agile product management and/or web platform operations
- Experience with live chat platform strongly preferred
- Background in User Acquisition, Retention and Subscription Product Marketing
- Familiarity with web analytics tools such as Adobe Analytics
- Strong technical and communication skills

Submit resume (and samples if applicable) to:

For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.