Senior Account Manager (Social Media / Tik Tok exp.) - WFH during Covid-19

Starts Within a Couple Weeks
Duration Full Time
Status Full Time
Rate DOE
Our Agency client that specializes in creating award-winning Social Media / Tik Tok campaigns is currently seeking a Senior Account Manager with a passion for Social Media & Tik Tok!

This role is remote for now, but this person will be ideally NYC based and work EST. You will be working onsite post Covid and their offices are in Brooklyn.

Senior Account Manager Responsibilities:
- Responsible for managing and delivering joy to assigned accounts with revenue of $1M-3M per year
- Deeply understand the client’s needs and develop strategies to meet their business objectives; key owner of all projects and processes from beginning to end
- Lead the client and internal team to develop social media strategies that will break through the clutter
- Work closely with all client team members; participate in defining account plans, needs, KPI’s and translate these requests with clear briefs/direction to the internal teams
- Serve as the key partner and mentor to the client. Articulate agency practices, listen strategically, and grow client's business
- Support new business growth as needed
- Build and lead client presentations
- Ensure project alignment by defining roles and aligning with internal key team members to kick off projects
- Oversee client documents (service agreements, SOWs, invoices, etc.)
- Train and mentor Account Coordinators
- Conduct quarterly planning sessions with clients
- Develop and maintain annual, quarterly and monthly revenue forecasts; track and maintain growth and status

Senior Account Manager Qualifications:
- 7-10 years of relevant experience, including client service at a creative agency and possibly brand marketing experience at large consumer brands
- Preference for candidates who have worked at small, entrepreneurial agencies
- Deep understanding of social media marketing (organic and paid), with extensive expertise planning social-first brand marketing campaigns
- Experience with Social Media & Tik Tok (professionally or personally) is a MUST
- Entrepreneurial spirit. Ability to thrive in ambiguity
- Proven experience growing existing accounts
- Strong writing and communication skills
- Self-motivated, eager to learn, a drive to succeed
- Excellent communicator, skilled writer, extremely organized, professional demeanor
- Ability to contribute in both a strategic and tactical capacity
- Proven ability to develop and maintain good working relationships with clients and team members
- Builds respect by personal example; is respected by and works effectively with all members of the organization and external contacts
- Strong desire to excel in an entrepreneurial, collaborative environment
- Ability to work with senior executives
- Proactive and takes initiative
- Spreads joy

Submit resume (and samples if applicable) to: cc275@jobalert.creativecircle.com


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