Mobile UX Researcher - WFH during Covid-19

Starts March
Duration 40 hours/week, 1 year
Status Freelance w/ potential to extend or convert to full-time
Rate DOE
Our client, a global financial leader, is looking to hire a UX Researcher to take the lead on mobile with their design team for at least 12 months but with the chance of extending or converting to full-time.

Qualified UX Researchers must be able to share samples of mobile research work.

The Mobile UX Researcher will lead a range of quantitative and qualitative research activities, from discovering user needs all the way through usability testing iOS and Android native apps.

This team utilizes the Double Diamond design process.

Mobile UX Researcher Responsibilities:
• Design User Research proposals with clear hypothesis, scope, audience and methodology
• Lead and conduct contextual user interviews, synthesizing insights, delivering Insight Reports through contexts most likely to inform decision making
• Propose and implement a quantitative research methodology which harnesses existing data relating to user behavior, reports this in a manner able to drive prioritization of work and created a continuous feedback loop that seeks to refine the quality of data sourced
• Work in partnership with Technologists, Designers, and Product Managers to evaluate mobile experience design concepts from early sketches to fully functional prototypes
• Contribute to a set of shared artifacts such as Personas, Journey Maps, Metrics, and Research processes, which serve the wider team

Mobile UX Researcher Requirements:
• At least 5 years of experience working as a User Experience research professional
• Deep knowledge of the HIG (human interface guidelines) and best mobile practices for iOS and Android
• Proven experience and understanding of native mobile and mobile web research/design/development
• Experience proposing and running research studies aimed at creating a deep understanding of users and translating that understanding into actionable product and service design insights
• Experience running UI/UX or user studies measuring both qualitative and quantitative data
• Ability to quickly build strong relationships and manage strong ongoing communications with individuals who are willing to participate in an ongoing research program
• Experience of proposing and applying experience metrics in enterprise organizations, and establishing methods by which to gather and report back on insights against agreed metrics
• Proficiency in statistical analysis
• Enthusiasm in utilizing a diverse set of approaches to creative problem solving
• Bachelor’s degree in Human Factors / Ergonomics, Human-Computer Interaction, Cognitive / Experimental Psychology, or similarly relevant field (Master’s/ Doctorate preferred)

This is a 12 month, 40 hour/week freelance Mobile UX Researcher opportunity that will be remote starting out but eventually onsite in NYC; equipment will be provided.

Submit resume (and samples if applicable) to: