Marketing Communications Specialist - Northwest

Starts Next Month
Duration 12+ Months
Status Freelance
Rate Up to $34/hour
Our client is looking to add a Marketing Communications Specialist to their team for the next 12+ months.

In this role, as a Marketing Communications Specialist, you will be assisting the team on the launch of their new digital products. You will be interfacing with new and existing users and ensure a smooth transition to this new tool.

• Onboard new accounts; meeting customer expectations and project timelines
• Manage multiple implementations simultaneously
• Merge, reformat, and organize customer data for import into the software
• Meet with customers to understand current workflow and configure application settings to meet current workflow needs
• Setup new accounts and users with access to the software
• Support end-user training and respond to questions and feedback
• Identify opportunities to improve the implementation process
• Partner with sales, account management, and product development teams on process improvement initiatives as applicable

The ideal candidate will have 3+ years of experience working directly with customers on implementations or other projects, as a Marketing Communications Specialist, Marketing Manager, Account Lead or similar role.

• You must have experience launching a digital product/tool and the onboarding of that product/too. You must also be:
• Highly organized and strong attention to detail
• Ability to analyze and solve problems independently
• Excellent verbal and written communication
• Sound judgment related to customer interactions

This is an offsite freelance opportunity, that will likely move to an onsite role when appropriate.

Submit resume (and samples if applicable) to: