Marketing Analyst - Other Areas

Starts Within a Couple Weeks
Duration Months
Status Freelance
Rate Up to $29/hr (DOE)
Our CPG client is hiring a Marketing Analyst to work on a 12 month gig!

As Marketing Analyst, you'll:
- Help to manage the new member experience, ensuring that each new member feels welcomed and valued, knows how to access their benefits, and has a road map to get them started
- Support the overall effectiveness of Health Spire’s customer service representatives (CSRs) by ensuring that metrics are met, coach and mentor less experienced team members and assist customer service representatives with complex issues to promote first call resolution
- Assist with the oversight of customer service inquiries and problems- acts as a subject matter expert by providing training, coaching, and responding to complex issues.
- Track all business development activities, analyze quarterly progress, and suggest new strategizes based on risk and finding
- Analyze VOC feedback to make recommendations for changes and improvement to benefit our consumer and member experience.
- Demonstrate clear understanding or legal and privacy requirements. Escalate as required.
- Identify new ways to enhance the consumer experience to foster member satisfaction and retention
- Routinely researches industry trends, market intelligence, competition, and new technology

The ideal Marketing Analyst for this role has:
- Bachelor’s degree required
- 2-5 years of Medicare experience preferred
- 2-5 years Project Management preferred
PMP preferred, though not required
- 2-5 years in Product Development, preferred
- 2-5 years of Management
- Customer Service experience in a transaction based environment
- Intermediate proficiency with Microsoft Office Suite (Work, Excel, Project, PowerPoint, Visio)

Creative Circle is focused on protecting the health and safety of our candidates, clients, and communities. Details of our job descriptions are always subject to change, e.g., on-site vs off-site. We follow the guidance of the CDC, WHO, CPHA, and government officials. If you have questions about a specific job posting, please contact us. Be well and stay well. Creative Circle.


Submit resume (and samples if applicable) to:

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.