Position User Experience Research Lead - Deep Enterprise & Product Experience - Freelance to Full Time
Location Manhattan
Starts As soon as identified
Duration Possible Full Time
Status Freelance/ possible Full Time
Rate DOE
Our client a major Life Insurance and Financial Services company is looking for a User Experience Research Lead to develop systems of research to solve complex product and design problems from the tactical to the strategic.

In this role, the User Experience Research Lead will be responsible for employing a variety of different research approaches, helping to improve existing experiences and develop new ones. To be considered for this role, the User Experience Research Lead must be great at research (both qualitative and quantitative) and ensuring that research become part of the narrative and decision making.

- Collaborate with stakeholders across design, product, marketing, etc to understand their needs and develop research solutions to help drive the business forward.
- Design and execute research from start to finisH.
- Evolve the practice of UX Research through the introduction of best practices and tools
- Expertise in a variety of research techniques both quantitative and qualitative including surveys, one on one interviews, card sorts, and tree tests.
- Developing interview guides and other qualitative research instruments.
- Serve as an expert on our end users by connecting dots across different research projects

- 5+ years of experience leading research efforts with end users --- specifically, the nuts and bolts of executing research from end to end.
- Ability to design and build complex surveys with platforms like Qualtrics or Confirmit.
- Proficiency at developing interview guides and other qualitative research instruments
- Ability to consult with stakeholders to think through problems and develop research plans that go beyond ad hoc projects
- Translation of research data into consumable insights that tell a story about our business and products

This is a full time role for a User Experience Research Lead who is EXCEPTIONALLY talented and a person who will bring enthusiasm, invention, and fearlessness to the role, coupled with a strong desire to solve problems with users in mind. Apply today!

Submit resume (and samples if applicable) to: cc195@jobalert.creativecircle.com