CRM Specialist - Houston

Starts May 2021
Duration Full Time
Status Full Time
Rate Up to $70K DOE
A national retailer is looking for a CRM Specialist to join their team. This is a FULL-TIME, ONSITE opportunity that starts in May 2021.

The CRM Specialist will be responsible for coordinating CRM specific initiatives including: loyalty, acquisition, retention, and development strategies.

REQUIREMENTS:
+ 2+ years of CRM or digital marketing experience
+ Bachelor’s degree in Business, Marketing, Communications or other related field.
+ Understanding of CRM and marketing automation techniques
+ Proficient in developing and executing lifecycle marketing strategies and communications across digital, traditional, and e-commerce channels
+ Understanding of marketing analytics is a plus (Google Analytics and Business Intelligence Tools)
+ Excellent project management skills and ability to align efforts across multiple departments
+ Very strong critical thinking, analytical, organizational, time management, and interpersonal skills

The ideal CRM Specialist will have a willingness to learn and will be able to work cross functionally with multiple teams.

RESPONSIBILITIES:
+ Support marketing efforts for company's retention programs
+Maintain process for promotions and touch points across customer segments
+ Conduct daily operations of the CRM program including the marketing calendar, promotional planning, measurement/analytics and creative approvals
+ Maintain a strong customer relationships
+ Analyze and report on campaign results and identify new opportunities
+ Execute testing plans across CRM tactics and in turn, synthesize results into meaningful and actionable insights
+ Build and execute multi-channel customer journeys
+ Pilot programs while minimizing operational financial impact
+ Closely monitor industry changes/ trends and translate those into proactive, actionable recommendations and share those opportunities with internal and external teams as appropriate

Submit resume (and samples if applicable) to: cc165@jobalert.creativecircle.com


For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.