Account Manager - City of Chicago

Starts Within a Couple Weeks
Duration Months
Status Freelance
Rate Up to $52/hr (DOE)
Our client, a major online retailer, needs an Account Manager to join their team onsite 40 hours/week in Chicago for the next 9+ months.

In this role the Account Manager will be responsible for managing client relationships, and partnering closely with campaign managers and internal team to create and execute a large volume of paid media and search campaigns!

Top responsibilities:
- Act as an elevated point of contact for assigned teams and projects (primary day-to-day contact is generally the Producer)
- Manage and develop strong relationships with business decision makers through ongoing communication
- Be the known point of communication for all issues and conflict resolution. Ensure that business and creative issues are dealt with in an efficient manner, informing management of any problems that arise
- When necessary, maintain contact with business and creative for all phases of projects, insuring smooth communications at all times
- Work closely with the project teams in order to maintain a continuous high-level knowledge of project status
- Provide regular two-way clear communication between the businesses and creative teams, to provide strong team representation, and set proper expectations
- Provide a calendar for category pages and home page based on business needs
- Be the liaison between different stakeholders when changes arise within your designated projects
- Monitor seasonal business needs by category for larger creative initiatives
- Dissemination and provision of information, needs analysis and obstacle resolutions via appropriate communications channels to relevant management.
- Dissemination of newer workflows and developments
- Provide feedback to local management on whether the appropriate personnel are on the project, making suggestions for change
- Collaborate with Creative Directors to audit delivered imagery and/or final output to ensure that the met or exceed quality standards and business expectations
- Review all major deliverables outside of the normal production (i.e. strategic briefs, styles guides, test imagery, marketing imagery) prior to delivery
- Expand visibility and strengthen position with existing teams by deepening the relationship and cultivating new relationships
- Pursue and be aware of opportunities for growth and new business, or other support
- Understand capabilities and services of creative, and effectively communicate all offerings

Required skills / qualifications for the ideal Account Manager (please provide specific examples of how these apply to you):
- Bachelor’s degree or equivalent industry experience
- Minimum of 2 years in account management or client services in a creative production environment or media agency
- Proficient in Excel, Word, PowerPoint, Outlook on MAC or PC
- Track record for forward and innovative thinking
- 2+ years’ experience growing business relationships, managing relationships with a value of at least $1M
- Strong written and verbal communication skills
- Demonstrable growth with ability to assist in building and implementing long term strategic creative plans
- Excellent client services and presentational skills and experience.
- High level of energy and commitment with ability to work in a fast-paced changing environment
- Ability to educate business and creative teams around best practice tactics
- Understanding of production workflow
- Ability to travel as needed between locations

Creative Circle is focused on protecting the health and safety of our candidates, clients, and communities. Details of our job descriptions are always subject to change, e.g., on-site vs off-site. We follow the guidance of the CDC, WHO, CPHA, and government officials. If you have questions about a specific job posting, please contact us. Be well and stay well. - Creative Circle.

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Submit resume (and samples if applicable) to: CC283@jobalert.creativecircle.com