Project Manager / Account Manager - Fully Remote/Off-site

Starts Next Month
Duration Full Time
Status Full Time
Rate $85,000 - $100,000; DOE (plus a bonus)
Our client is hiring for a senior-level Project Manager / Account Manager to join their team full-time. This will be fully remote, 40 hours/week M-F. You can be based anywhere in the U.S. to be considered! MUST have 5+ years of client-facing experience to be eligible.

PMP Certification is required.

You will have minimal travel requirements throughout the year, occasional client meetings and team kick off conferences.

What you will be doing as a Project Manager / Account Manager:
- Work directly with account team to build out a plan for customers to see maximum success
- Oversee all post-sales activity which includes ensuring projects are delivered on time and within budget, maintaining project documentation
- Identify schedule deviations or challenges, and hold multiple internal and customer teams accountable for keeping their portion of projects on track. Understand and monitor various program reporting tools.
- Troubleshoot and find resolution to any client issues
- Organize a high volume of client information including scheduling and direct client communication
- Oversee logistics include resource allocation, time-zones, platforms and sharing of information across departments
Develop and execute on an internal and external communication plan to keep stakeholders informed of progress
- Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention
- Maintain a deep understanding of products and educate customers about the most relevant features for their specific requirements

What you need to know as a Project Manager / Account Manager:
- 5+ years of project management experience (technology, agency or B2B preferred)
- Must have a Bachelor's degree
- Expert level project management skills with the ability to manage high touch clients (project management certification is a plus!)
- Experience in Account and Client facing roles
- Must be extremely organized and detail oriented throughout the client project process
- Thorough understanding of Workfront
- Ability to stay calm and effective within high stress environments/situations
- Understanding and openness to learning new technologies

JAN. 2021

Submit resume (and samples if applicable) to: