Content Operations Specialist

Location Menlo Park, CA
Starts Within a Couple Weeks
Duration 12 Months
Status Freelance
Rate $53 - $55/hr (DOE)
Our social media giant client seeks a Content Operations Specialist to join their team in this 12 month freelance role!

This role will require you to be onsite in Menlo Park and you must also be fully vaccinated against Covid-19, including the booster.

The Content Operations Specialist will be responsible for the following:
- Manage the intake, scoping and approval of requests via our intake process
- Under the guidance of the Content Ops Manager, assign the correct resources to complete new tasks and projects
- Analyze resource capacity across the team and provide ongoing reporting on resource allocation
- Assist the Content Ops Manager in forecasting resource deployments across projects
- Analyze and identify patterns in resource allocation and project management to find solutions that drive further efficiencies
- Update tickets and content calendars as needed and provide status updates to cross-functional stakeholders and colleagues
- Build and update bills of materials, gantt charts, spreadsheets and other operational materials to keep our team organized, efficient and responsive to stakeholders

The ideal Content Operations Specialist should possess the following:
- 3 years of experience, preferably working in a customer support or project management capacity in the software industry
- Familiarity with digital marketing activities
- Ability to work well under pressure through rigorous prioritization and multi-tasking
- Strong communication and project management skills
- Experience working with Asana, Jira or other project management tools
- Systems thinker capable of deploying scalable solutions to operational challenges
- Familiarity with CRM systems and best practices
- PMP Certification a plus

Creative Circle is focused on protecting the health and safety of our candidates, clients, and communities. Details of our job descriptions are always subject to change, e.g., on-site vs off-site. We follow the guidance of the CDC, WHO, CPHA, and government officials. If you have questions about a specific job posting, please contact us. Be well and stay well. - Creative Circle.


Submit resume (and samples if applicable) to:

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.