UX Content Writer

Location San Francisco, CA
Starts Within a Couple Weeks
Duration 3-4 months then convert to FTE
Status Freelance to Full-Time
Rate Up to $70/hour (Depends on Experience)
Our client is one of the top financial institutions in the country. They are seeking a number of temp-to-permanent UX Content Writers from Senior to Principal.

***Required to be onsite in SF or Charlotte office three days a week***

UX Content Writer Responsibilities:
You share passion for customer experience and problem-solving. Youre a self-directed content designer whos able to make sense of complex digital products and programs. Youre able to frame the customer problem, identify inventive solutions, and clearly articulate the rationale behind your recommendations.
You know the difference between content strategy and UX writing, and you do both well. You love words, but you understand that content is much more than just copy. Youre skilled at defining information architecture and contributing to experience strategy. You consider the full customer journey.
You have a masterful understanding of content design best practices and tie them into your rationale when presenting content. Youre able to use your facilitation skills to foster partnership and gain alignment across collaborative design partners, stakeholders, and leadership.

UX Content Writer Must Have:
An understanding of the user-centered design process, including personas, task analysis, task flows, journey mapping, content audits, content strategies, and user testing
Understand whats technically possible, and how business rules work with customer experience
Are organized and able to work on several projects at once
Wed like to see your work, so we may ask qualified applicants to electronically submit writing samples as well as interim deliverables including, but not limited to design briefs, content inventories, and strategy recommendations.
What youll be responsible for
Collaborating with XD product designers, content designers, design program managers, and researchers on multi-device experiences for online and mobile banking, financial education, product information, tools, and applications
Framing customer problems, understanding business goals, and generating creative solutions
Writing and editing copy you make every word count
Creating content strategies that meet customer needs and business goals
Clearly articulating the rationale behind your recommendations, reflecting brand standards, content design best practices, and competitive research
Partnering with product managers, project managers, developers, business analysts, legal/compliance, and stakeholders across the organization
Ensuring your content is accessible
Performing light interaction design as needed

Apply today if interested!

Submit resume (and samples if applicable) to: jessica.rizzieri@jobalert.creativecircle.com

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.