CRM Analyst - WFH during Covid-19

Starts When right candidate is identified
Duration Full-Time
Status Full-Time
Rate DOE
Our accessory eCommerce client is looking for a data dedicated CRM Analyst with email and SMS experience to join their team.

This CRM Analyst will be:
- Helping inform the evolution of the CRM team towards a customer-first, data-founded mindset
- Aggregating, analyzing, & synthesizing data, translating findings into compelling, actionable recommendations that drive CRM strategies, and tactics
- Partnering with Senior Consumer & Market Insights Strategist to build customer insights reports
- Crafting customer-centric plan for CRM feedback loops across all channels & programs
- Owning data around Customer Growth (new/returning) & Retention including tracking, measurement and analysis
- Understanding customers (existing and target segments) to evaluate existing channels as well as provide data about new channels to consider

Skills/Experience:
- Ideally 4+ years of analytics experience in Research, Consumer Insights, Strategy/Management consulting, and/or Analysis for DTC B2C multichannel campaigns including direct mail, Push/In-App notifications and email
- Tableau or similar platform experience to track channel engagement, subscriptions, ratings/reviews
- Has worked with qualitative and quantitative research; proven ability to translate analysis into actionable recommendations for business improvement
- Developed survey design, programming, analysis and reporting skills as well as qualitative research and question design, synthesizing open-ended responses into themes
- Some B2B experience is preferred!
- Degree in Marketing, Business, or related field such as statistics, economics, or computer science is a plus!

Submit resume (and samples if applicable) to: Marie.Jayme@jobalert.creativecircle.com


About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

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