UX / CX Specialist - Fully Remote/Off-site

Starts Within a Couple Weeks
Duration Full-Time
Status Full-Time
Rate DOE
Our client is hiring for a UX/CX Specialist to join their team full time.

This will be remote, 40 hours per week.

What you will be doing as a UX/CX Specialist:
- Utilize various user-centric processes to conduct research for clients (user testing, preference testing, empathy interviewing, journey mapping, customer feedback, etc.) with the willingness to further your knowledge
- Measure, analyze, and organize user experience research and analytics
- Evaluate website performance using Google Analytics and other platforms to draw insights for recommended improvements
- Implement usability best practices and provide recommendations for websites
- Develop UX artifacts including site maps, wireframes, journey maps, personas, and other key UX documentation
- Present and defend insights and recommendations, internally and to client executives and other product stakeholders, for review and feedback
- Collaborate with and provide direction to designers, content developers, and web developers in order to create a strong digital presence
- Strategize and create content for clients, both long and short form
- Work with clients to develop appropriate messaging tailored to their brand
- Conduct SEO audits, provide recommendations, and implement SEO strategy
- Provide insight, think strategically, and quickly problem-solve for client needs
- Learn UX processes and adapt quickly, be a true self-starter
- Develop and implement strategic frameworks and processes related to branding and the customer experience
- Support the UX/CX strategy team whenever and wherever needed

What you need to know as a UX/CX Specialist:
- A bachelor’s degree in marketing, business, psychology, or a related discipline (MBA is a definite plus but not required)
- Google Analytics experience preferred
- Demonstrated history of performing user research or gathering qualitative customer data
- 2+ years of experience in an agency setting is a plus
- Prior experience and knowledge of Content Management Systems (preferably WordPress)
- Analytical thinker and problem solver
- Comfortable presenting internally and in front of clients
- Meticulous and detail-oriented
- An excellent communicator (written and spoken)

Submit resume (and samples if applicable) to: Alexa.Marciano@jobalert.creativecircle.com

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.