Technical Content Strategist - Other Areas

Starts Within a Couple Weeks
Duration Months
Status Freelance
Rate Up to $51/hr (DOE)
Our social media giant client seeks a Technical Content Strategist to join their team in this 9+ month freelance role!

The Technical Content Strategist will be responsible for the following:
- Write, edit, test and improve Help Center articles and customer support responses based on content strategy
- Apply, maintain, and evangelize content standards and best practices
- Collaborate with Customer Operations, Product Management, Legal, Communications, and Engineering to explain complicated product and policy concepts in simple, jargon-free language
- Perform content quality audits.

The ideal Technical Content Strategist should possess the following:
- 2+ years working in a technical writing or content strategy role
- Demonstrated ability to plan and write online help content and customer support responses for social media platforms and/or mobile apps
- Demonstrated ability to multitask and manage competing priorities
- Experience with content management systems (CMS)
- Experience with content analytics tools
- Experience with project management tools A PLUS

Creative Circle is focused on protecting the health and safety of our candidates, clients, and communities. Details of our job descriptions are always subject to change, e.g., on-site vs off-site. We follow the guidance of the CDC, WHO, CPHA, and government officials. If you have questions about a specific job posting, please contact us. Be well and stay well. - Creative Circle.


Submit resume (and samples if applicable) to:

For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.