Technical Project Manager - Remote/Offsite - Fully Remote/Off-site

Starts Ready to hire
Duration 12+ Months
Status Freelance (40 hours a week)
Rate $47/hr. - $53/hr. (DOE)
The Bay Area's best-known search engine giant is seeking a Technical Project Manager to assist their team.

Top Responsibilities:
-Troubleshoot technical and product challenges and escalate bug reports.
-Consult and support the Sales Account Managers with their day-to-day technical & product challenges.
-Reactive Cases (200+ cases / quarter).
-Analyze and categorize ticket volume to understand root issues.
-Create collateral - training material, self-service tools and processes - to reduce ticket volume and scale this globally.
-Put in place sustainable workflows to maintain reduced ticket volume.

Ideal Qualifications:
-Bachelor's degree in Computer Science or equivalent practical experience.
-1-3+ years of experience.

Submit resume (and samples if applicable) to: cc223@jobalert.creativecircle.com