Technical Writer - (REMOTE) Palo Alto via Company Shuttle! - WFH during Covid-19

Starts Ready to hire
Duration 6+ months
Status Freelance (40 hours a week)
Rate Up to $53/hr. (DOE)
The Bay Area's best-known search engine giant is seeking a Technical Writer to assist their team.

Top Responsibilities:
-Interview and work with subject matter experts to fully understand product functionality and top user issues.
-Write and copy-edit training and documentation, including materials for troubleshooting, product setup, how to use product features, emerging issues, announcements, and processes.
-Work with cross-functional stakeholders to review documentation and training, execute on feedback, and gain final sign-off.
-Create basic graphics to supplement written content.
-Input, organize, and optimize the corpus of documentation and training within a content management system.
-Manage workflow and track assigned tickets.
-Facilitate the localization process for documents (however, no direct translation required for this role).

Ideal Qualifications:
-Ability to deliver all the tasks listed above, in addition to meeting the requirements below.
-4+ years direct experience creating training documents meeting all of the same criteria below, in the form of slidesets and eLearning modules.
-Language: U.S. English Audience: Healthcare professionals and IT helpdesk,
-Consumers Industry: Medical software or other healthcare segment
-Experience creating technical graphics using image editing software such as Photoshop, Illustrator, GIMP.

Submit resume (and samples if applicable) to: cc223@jobalert.creativecircle.com