Technical Writer - Fully Remote/Off-site

Starts 5/10
Duration through 12/30
Status Freelance
Rate up to $27.50 hr /DOE
Our client is looking for a Technical Writer to assist their team.

This opportunity is remote but candidate must be local to Phoenix, AZ. This starts on or about May 10th through December 31st for 40-hrs per week.

The ideal Technical Writer will have experience writing for customer service and have worked with writing for desk level procedures, training materials, FAQs, training manuals, quick reference guides and other supporting documents to internal operational areas

Technical Writer Responsibilities:
• Develop and coordinate activities required to design and administer SharePoint, Yammer, and other documentation venues
• Conceptualize content, gather ancillary data, key messages, positioning and articulate in a single tone and consistent tense
• Identify content to convert into graphics as well as the ability to produce preferred graphic formats
• Translate information into sound operating procedures, technical training documents, or other business proposals
• Understanding technology and system applications for which documentation is being prepared
• Solicit input from end users to ensure all documentation aligns with predefined voice and tone requirements
• Identify, analyze, organize, prioritize, and logically present the complex information needs of stakeholders across multiple projects, functions, and sources
• Write, edit and proofread materials ensuring quality and consistency with appropriate level of details that are easily understood and readily usable for training courses
• Scope, track and manage documentation process to ensure that quality documentation is delivered timely
• Match documentation drafts to original specifications of requirements
• Facilitate development of standard internal templates for documents such as business processes, desk-top procedures, training material, and quick-reference guides
• Keeping up to date with system developments and IT enhancements to ensure content is being updated
• Gathering and analyzing the information needs of the end users, while identifying gaps in existing documentation
• Organizes and maintains information within Knowledge Management software
• Collaborates with other content creators and Technical Trainers

Technical Writer Requirements:
• High School Diploma Preferred Education
• Bachelor’s Degree in general field of study Required Work Experience
• 2 years professional writing experience
• 2 years of experience in writing for business/operational audiences Preferred Work Experience
• 4 years professional writing experience
• 4 years of experience in writing for business/operational audiences
• Intermediate knowledge of insurance industry
• Intermediate understanding of medical terminology
• Present information effectively, both verbal and written and conduct/manage meetings
• Participate in the development of education/training materials

Submit resume (and samples if applicable) to:

For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.