UX Writing Manager - Fully Remote/Off-site

Starts September 2021
Duration Full Time
Status Full Time
Rate Up to $140,000 annually + 5%bonus potential
Our client is looking for a UX Writing Manager. This is an exciting opportunity to join their team on a full time basis.

You must have a background in either UX writing or editorial writing in order to apply.

UX Writing Manager Responsibilities:
• Develop a comprehensive product content strategy that positively impacts the customer experience, leading to improved engagement, satisfaction, retention and conversion rates
• Lead the creation of interface language, product educational materials, micro copy, navigation nomenclature, etc. that resonates with customers
• Interface regularly with leadership and cross-functional partners to ensure content alignment with brand tone and voice
• Stay apprised of industry trends, competitor experiences and the latest consumer research
• Develop content standards, guidelines, and requirements for content across the product experience
• Perform/lead content audits & gap analysis to identify areas of opportunity in the current customer experience
• Lead and mentor your team, supporting the development of both their craft and their career
• Create structure and process that optimizes performance, enhances workflows, promotes transparency, and increases productivity
• Actively build and retain a strong team of diverse UX writing talent, optimizing the hiring and onboarding process

• 4+ years in a people management role and 7+ years of experience in consumer-facing UX writing
• Exceptional portfolio demonstrating expert-level knowledge of how to apply a range of content design & strategy methods to improve product experiences
• Proven track record of building, and developing UX writing teams that ship exceptional work
• Possess a customer-centric focus, a strong sense of product and brand continuity, a keen awareness of current and emerging design trends, and a passion for accessibility best practices
• Strong communication skills to help set up frameworks and brainstorm concepts. The ability to mentor/partner with others to deliver great work, and make strategy come to life
• A strong aesthetic sense and the ability to bring brand elements into product experiences

Submit resume (and samples if applicable) to: jacob.sanchez@jobalert.creativecircle.com

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent candidates for freelance opportunities, applicants must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.