Position Senior Content Operations Manager
Location San Francisco
Starts Mid- March
Duration 12 Months
Status Freelance
Rate DOE
Our client, a well financial services company is seeking a Senior Content Operations Manager to join their team.

This is a 40 hour a week onsite position in San Francisco. The office is downtown close to public transportation.

The Senior Content Operations Manager will be:
- Lead an internal program that supports risk mitigation of website content
- Oversee the process for ensuring content on company site is accurate and up to date
- Develop operational processes, guidelines and standards that facilitate the ability to review and attest to content accuracy
- Efficiently answer user or business questions through examining policies, assessing the landscape and looking for gaps, troubleshooting errors with the help of partners, etc
- Train colleagues and gain management (VPs and SVPs) buy-in through structuring presentation decks / briefing documents
- Focus on process optimization through working with colleagues to collect feedback and proactively identifying new business requirements
- Collaborate with the Product Owner and developers to flesh out business requirements for user stories

The ideal Senior Content Operations Manager has:
- 8+ years of professional experience in operations, project management or related area
- Demonstrated superb interpersonal, presentation, and leadership skills with a high degree of comfort engaging with all levels of the organization
- Experience leading complex operations / strategic initiatives and change management
- Excellent listening, negotiation and presentation skills with demonstrated ability to interface and work collaboratively across departments
- Highly organized with attention to detail in the creation of processes and in monitoring implementation to ensure proper execution
- Ability to apply structured approaches and methodologies to your project work
- A strong level of independence and a can-do attitude

Submit resume (and samples if applicable) to: cc224@jobalert.creativecircle.com