Principle UX Lead

Location Louisville, KY (Fully remote)
Starts Within a Couple Weeks
Duration Full-Time
Status Full-Time
Rate Around $180,000/year; depending on experience
Calling all UX leads who have managed UX designers and design teams! Our Fortune 100 healthcare client is looking for a UX Lead to join their team. This is an exciting opportunity to help a well-known healthcare company and take on a new role within the organization.

This is a fully remote direct-hire role. Ideally, the candidate will sit in Boston, Chicago or Louisville.

The UX Lead will be responsible for:
- Managing 2 to 3 UX designers by setting clear goals connected to clearly defined career paths, checking in regularly with direct reports, and making decisions around performance and HR related situations
- Providing strategic advice and guidance to executives across the enterprise to develop and drive platform(s) strategy forward
- Ensuring creative teams are producing the highest quality work and meeting business, product, and technology goals
- Pairing with the product strategy and service design you will work to surface customer insights needed to establish product/solution direction and roadmaps
- Partnering with technology to influence end state architecture in order to meet user requirements
- Helping with recruiting and hiring efforts for the creative team which includes proactively identifying and bringing in creative talent, reviewing inbound applicants, supporting the interview process, and contributing to hiring decisions.
- Creating beautiful, emotionally compelling, pixel perfect mockups of the end-to-end user experience
- Facilitating the design process over the course of a product life cycle, working effectively as part of an agile team and ruthlessly advocating for the users perspective
- Crafting systematic digital and conversation designs that connect the dots between user needs, data, business goals, and business strategy
- Developing the design and research assets necessary for product success, which include, but are not limited to, the following: customer journeys, user flows, sitemaps, research plans, paper prototypes, sketches, wireframes, visual designs, clickthrough prototypes, discussion guides, screeners, research insights, remote tests, and research reports
- Contributing to the continuous development of the product design discipline by learning and teaching new design methods and tools

The UX Lead must have:
- 4+ years managing a team of UX/UI and or visual designers
- 5-7 years of relevant industry experience. Demonstrated experience working in UX/ Visual Design/ or IA within multiple cross-discipline teams (both technology and design).
- Ability to understand complex information systems, structures, and workflows in order to create simplified digital flows and experiences for associates and users
- A strong design portfolio showcasing how design leadership shaped visual design and UX craft, interaction and UA logic, rationale behind teams design decisions, and related user research/validation
- Mastery of modern design and prototyping tools Figma, Sketch, InVision studio
- Strong ability to think technically and collaborate seamlessly with technologists as it pertains to understanding benefits, possibilities, and constraints of common coding languages and platform
- Strong track record of iterating and delivering digital products within agile team

Ideally, the UX Lead will have:
- Experience with healthcare and/or insurance products
- Passion for making a difference in healthcare
- Experience in building and maintaining conversation design systems
- Experience in delivery call center experiences
- Masters degree in Design, HCI, Human Factors
- Animation and Motion prototyping experience
- Digital illustration experience in portfolio


Submit resume (and samples if applicable) to:

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.