Customer Marketing Manager - Fully Remote/Off-site

Starts late Sept 2020
Duration 3+ Months
Status Freelance/ possible Full Time
Rate DOE
Our SaaS client is hiring a freelance customer marketing manager! This is a fully remote, 40 hour per week position starting mid September through the end of the year. The team intends on extending the contract into 2021 and it may also convert to full-time.

The customer marketing manager will:
- focus on the experience for new B2B customer
- work across teams - product, tech, sales, and customer-facing groups
- create welcome email series - focusing on a clear, digital onboarding
- have a customer-focused viewpoint (customer experience should be seamless, regardless of how they are experiencing the brand)
- establish processes (many of the existing processes aren't formalized or on paper)
- establish or improve automation, as needed

The ideal candidate will have:
- 7+ years of marketing experience, preferably in a B2B setting
- have experience with a tech or SaaS company
- a desire to stay at a role long-term
- experience working cross-functionally
- strategic + hands-on experience
- experience working with and presenting to leadership team members

Submit resume (and samples if applicable) to: