UX Research Lead

Location San Diego, CA (Fully remote)
Starts Within a Couple Weeks
Duration Full Time
Status Full Time
Rate DOE
Our corporate client in the health & wellness space is looking for a UX Research Lead to join their team on a full-time basis!

UX Research Lead Responsibilities:
- Identify unmet needs across various member and client touchpoints.
- Collaborate with Product Managers and Designers to prioritize problems to solve based on data
- Determine objectives, research plan and tools for projects with input from key partners
- Conduct qualitative and quantitative research using a range of tools and moderated and unmoderated approaches (e.g., interviews, ethnography, card sorting, surveys) to answer Product and UX questions and produce new insights
- Source participants for user research and testing and handle logistics and schedules around live testing
- Conduct user testing on flat-designs, prototypes, beta, and finished products and features
- Inspire change by synthesizing data into usable and actionable insights and/or design tools (e.g., personas, design principles, design considerations, etc.) that promote human-centered design practices
- Deliver engaging presentations that communicate research insights to stakeholder (e.g., product managers, designers, engineers, and executives)
- Document and track learnings gathered through testing and research so insights can easily be referenced and applied for future projects
- Evolve user-experience research infrastructure to ensure conducting virtual, field, and in-office user testing is seamless, efficient, and easy to analyze

UX Research Lead Requirements:
- Bachelor?s degree in Human Factors, HCI, Cognitive Science, Psychology, Anthropology, a related field, or equivalent practical experience. If equivalent experience, high school diploma required.
- 3+ years of experience conducting user research through methods such as semi-structured interviews, field research, in-person, or remote usability tests
- Proven track record of using data and insights to develop and launch great products and experiences
- Expertise in asking questions and uncovering the underlying factors that influence behavior
- Strong experience working collaboratively across functions
- Outstanding communication, storytelling and influencing skills
- Passion for research, experimentation, rapid prototyping, testing, and iteration
- Strong understanding of the advantages and disadvantages of different research methods; able to effectively apply methods appropriately throughout the product development process
- Experience in health, medical, fitness, and/or wellness spaces preferred
- Proven experience learning and leveraging a variety of online research tools; Dovetail, Otter, UserZoom, UserTesting, Qualtrics, Medallia, Pointillist, etc.
- Demonstrated track record of discovering, synthesizing, and socializing actionable insights that influence product roadmap
- Experience with qualitative and user-centered design methods
- Experience with quantitative research

Submit resume (and samples if applicable) to: Allie.Barbara@jobalert.creativecircle.com


About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.