Digital Analyst - REMOTE

Starts August 2020
Duration Full Time
Status Full Time
Rate around $90,000 annual salary
Our B2B/B2C client in Dallas has an immediate need for a Digital Analyst. This is a full time opportunity and the client is motivated to start as soon as available.

The Digital Analyst will identify participant insights and key market trends to help drive enhancements to the overall product experience.

The Digital Analyst will drive customer engagement and be instrumental in helping ensure the program helps participants improve their health.

Key Responsibilities:
-Responsible for analyzing participant behavior (page & mobile app views, video watching, tool usage, health outcomes, etc.) to determine insights and opportunities
-Analyze feedback from surveys, polls, support, and client intel to provide actionable insights for product development
-Assist the Product Managers in defining and setting up test experiences to learn and drive continued refinement to the participant experience
-Track key metrics for each product innovation post launch (e.g. usage, health outcomes, etc.) to ensure it is achieving its goal(s) and to recommend future optimization
-Research market trends and competitive offerings to determine opportunity areas
-Empathize with customers/end users in order to identify issues and opportunities that impact the overall experience.
-Responsible for developing appropriate dashboards, preparing decks, and sharing knowledge across business units
-Prepare regular product management reports for tracking, trend analysis, and performance
-Assist with user acceptance testing to ensure development meets expectations.
-Develop great working relationships with other teams including Technology, Project Success Managers, Coaching team, etc.

Technical Requirements:
-Demonstrated experience and skill working in Google Analytics and SQL.
-Working knowledge of Email Service Provider tools, SalesForce, and other CRM tools is a definite plus.

SEP. 2020

Submit resume (and samples if applicable) to: cc152@jobalert.creativecircle.com