Senior UX Design Manager

Location New York, NY (Hybrid)
Starts Interviewing Now
Duration Full-Time
Status Full-Time
Rate DOE
Our client is a major retailer seeking a Senior UX Design Manager for a full-time role that will go onsite 1-2x/week into one of the offices (NYC, Seattle, or San Francisco).

The Senior UX Design Manager will join an innovation team focused on improving shopping experiences for customers through Voice and Text.

The Senior UX Design Manager will:
- Mentor a small team of UX professionals
- Collaborate with product team on conversational experiences
- Create and facilitate workshops to identify objectives, opportunities, and solutions
- Create a consistent conversational experience through adhering to brand voice and bot capabilities
- Develop understanding of how usability relates to a diverse group of people
- Define and execute processes to train, test, design, and analyze conversations

The Senior UX Design Manager must have:
- 10+ years of experience as a UX Writer, UX Designer, CX Designer, Conversational Designer, or similar for a consumer-centric product or business (startup is a plus)
- Experience in shopping or retail is preferred, or experience using internal tooling/systems
- 3+ years of experience managing people
- Experience in a lean or agile environment
- Process-oriented and entrepreneurial mindset

Submit resume (and samples if applicable) to:

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.