Customer Marketing Manager

Location New York, NY (Hybrid)
Starts as soon as the right person is found
Duration Full-Time
Status Full-Time
Rate DOE
Our client, a B2B content platform, is looking for a full-time Customer Marketing Manager to join their NY team! This is ideally a hybrid role, and the client would prefer someone who can come onsite 2-3 days per week.

The Customer Marketing Manager will:
-define / build their customer marketing foundation, and utilize those strategies to increase their retention rate
-work with customer success and account management teams in Berlin, Sydney, and Copenhagen
-develop / implement customer marketing and communication plans that engage their current customers, and propel usage, renewals, and upselling
-create a customer advocacy program, and educational program that allows their users to get maximum benefits from their product

The Customer Marketing Manager has:
-5+ years of experience and marketing, some of which are from a B2B company
-ability to be strategic and hands-on (craft marketing strategies, and execute on those strategies)
-experience understanding customer pain points, and converting that knowledge into scalable, segmented campaigns
-proven experience building customer engagement programs and working with product marketing teams
-the ability to be onsite 2-3 days per week in their NY office

Submit resume (and samples if applicable) to: Danielle.Aranya@jobalert.creativecircle.com


About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.