UX Designer

Location New York, NY (Hybrid)
Starts Next month, actively interviewing
Duration 40 hours/week, ongoing
Status Freelance to full-time (full-time conversion is the goal)
Rate DOE
Our client, a global financial services firm, is looking for two UX Designers to join their small business banking team, 40 hours a week, ongoing, eventually converting to full-time!

The UX Designers must work onsite in NYC hybrid, 3 days a week with the rest of the team. The office is very spacious, updated and modern and in an area of Manhattan that is near multiple forms of public transportation.

A portfolio that shows experience solving complex problems is required (i.e. redoing processes or a digital delivery etc., as long as the portfolio shows how the discovery phase was approached and how outcomes were driven.

The hiring manager is the Head of Design for small business banking and is currently building out the larger team - their culture of collaboration is very important!

UX Designer Qualifications:
At least 5 years of experience with UX design
A creative problem solver with a service design mindset (they did a big CX assessment and are just now defining the book of work)
Small business experience is a nice to have but not required
Financial services experience is a nice to have but not required (a learning mindset is required!)
Willing to embrace the complexity of this space and collaborate with product teams

UX Designer Details:
Work directly with product partners to understand requirements and work through discovery together and then hand off to tech teams
The team is small but day to day the UX Designer will work with a design lead along with a content strategist and a UX Researcher
There is not a lot of creative freedom from a visual design perspective but in terms of design problem solving there is an aspect of creativity a strong service design mentality is key
Think through a multichannel experience and strive to understand the customers need
There will be a level of ambiguity during the discovery phase
Work on user journey's user flows etc. and then utilize their strong design system (visual design skills arent important)
There is a lot of exposure to cross functional partners

This is a freelance to full-time UX Designer opportunity that is hybrid, onsite in NYC 3 days a week!

Our client's NYC office requires proof of vaccination.

Submit resume (and samples if applicable) to: Billy.Carter@jobalert.creativecircle.com

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.