Senior to Director level eCommerce Specialist

Location New York, NY
Starts Next Month
Duration Full Time
Status Full-Time
Rate DOE
Our client, a hospitality management company working on the launch of an exciting new project in Manhattan, is seeking a Senior-Director level eCommerce Specialist to join their team full time.

This role is ONSITE in Manhattan and a workstation will be provided

If you have experience managing operations and strategy for an eCommerce platform, have led and managed a team; and have an entrepreneurial work style, this role is for you.

Senior - Director level eCommerce Specialist Responsibilities:
- Manage eComm Strategy and Delivery/Operations for a proprietary online ordering application and website.
- 40% tactical, managing staff that oversee operations and delivery
- 60% strategic marketing ensuring top-of-line customer service and the success of the eCommerce platform.
- Develop strategic plans for eCommerce, customer loyalty, media planning, and in-store signage to build awareness and buzz while providing a tech-forward customer experience.
- Drive the operational strategy and KPI improvements to ensure the company?s ability to handle rapid sustainable growth and operational excellence.
-Recruit and hire team as needed
- Provide clear guidance to operations team and create and execute plans that will improve the financial performance of operations.
- Reporting into the VP of the property

Senior - Director level eCommerce Specialist Qualifications:
- 8+ years of experience managing eCommerce platform strategy for a large operation
- Experience overseeing or partnering with operations to ensure seamless customer experience from order to delivery
- Experience leading and managing a team
- Experience with go-to-market strategy, ideal
- Familiarity with POS, Digital marketing data platforms, Ecommerce platforms (Olo, Orkestra, etc.), CRM for marketing and tracking (not sales), Analytics ( Tableau, Asana, etc)
- Experience with daily operational platform
- Own results and develop improvements + solutions
Marketing and digital experience.
- Marketing and Digital experience
- Comfortable presenting to leadership / executives
- Entrepreneurial + startup mentality, flexible, and creative
- Thrives in a fast-paced environment
- Ideally has experience in food/ hospitality, but not required

NOV. 2021

Submit resume (and samples if applicable) to: Jocelyn.Yant@jobalert.creativecircle.com


About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.