Resource Manager

Location Toronto, ON (Hybrid)
Starts October 2022
Duration Full-Time
Status Full-Time
Rate $80,000-120,000 annually depending on experience level
Our client, a global growth strategy firm, is seeking a Resource Manager to join their team, full time.

This is a mostly remote role, however, candidates must reside in the Toronto area in order to go into the office for meetings and other required events.

Resource Manager Responsibilities:
- Ensure that project teams include the right team members from pre-sale through project delivery
- Develop a deep understanding of each team member - their work experience, interests, growth opportunities, unique ways of working - to ensure the right people are matched with the right projects and teams
- Develop a deep understanding of agency work - capabilities, methodologies, clients - to ensure projects are matched with the right people
- Work with Global People Lead to ensure that employees evolving growth plans are incorporated into project staffing strategies
- Develop a deep understanding of external freelance network in order to augment project teams with freelancers when needed
- Work with different internal teams to maintain a backlog of internal initiatives and thoughtfully staffing people to this work when appropriate (including but not limited to; when an internal initiative is deemed of high priority, when specific team members need a rest from client project work, ongoing for all employees to balance out the often fast pace of consulting work)
- Provide the Leadership team with regular staffing availability reports
- Conducts project financial kick offs and closeouts, analyses and reports on project financials, conducts pattern recognition, proposes solutions
- Work closely with the Project Leads to ensure that project budgets, schedules and staffing allocations are up-to-date and accurate within our project management & time tracking system (SmartSheet)
- Provide guidance to Project Leads on project management (including project financial management) best practices
- Conduct weekly budget reviews with Project Leads to ensure that project time and expense allocations are up-to-date and work with Finance Lead to conduct monthly revenue recognition activities
- Provide regular project budget health reports to Project Leads and Leadership
- Run regular capacity planning activities to compare projects in the pipeline with current consulting teams skill set and capacity, identify gaps in team, and work with People Lead to determine where team can grow existing team members and where hires should be made
- Create/review project budgets for the business development team
- Support in developing and implementing project management procedures and methodologies to achieve business goals
- Validate inter-company revenue recognition based on knowledge of team worked and money spent
- Manage and maintain all client and project contracts

Resource Manager Requirements:
- 4-8 years working in a resourcing, project operations or project management role for a consultancy, agency, creative shop, or similar
- Experience working on insights, strategy, or innovation projects for large, global clients
- Knowledgeable and passionate about the intersection of business and culture
- Experience working in roles with conflicting priorities and multiple stakeholders
- Ability to manage time effectively and autonomously
- Experience managing project and/or business budgets
- Experience in project KPI reporting, utilization reporting and capacity planning
- Proficiency in Microsoft Office, G Suite, project tracking and/or project management tools

Submit resume (and samples if applicable) to:

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this assignment opportunity, you must be currently authorized to work in Ontario, Canada, without the need of employer sponsorship for a non-immigrant visa.