Account Manager

Location Toronto, ON (Hybrid)
Starts July
Duration Full-Time
Status Full-Time
Rate Up to $75,000
Our boutique event agency is looking for an exceptional Account Manager to work collaboratively with client service team members on full-cycle, luxury and high-touch events. If you love events and love all the beautiful details - this role could be a great next step for you!

What you'll be doing as the Account Manager on this team:
- Being key client contact managing relationships and communications with assigned clients.
- Managing financial, structural and communications on all assigned accounts.
- Managing simultaneous projects or larger portfolios
consisting of multiple clients.
- Receiving and replying to clients' requests in a timely and professional manner.
- Learning and understanding clients' needs and requests with a focus on flawless program execution.
- Sustaining and growing accounts.
- Diving into client briefs to understand the ask, success metrics and key deliverables.
- Managing and overseeing all executions, including being in-person at the highest priority executions (often necessitating travel to various cities across North America).
- Managing team/direct reports, including training, ongoing coaching, career development and performance evaluations.
- Leading by example and fostering positive team spirit and morale.
- Identifying new opportunities within existing accounts.
- Solving and managing conflict with clients, escalating to senior management as needed.
- Working with internal cross-functional teams ensuring delivery of project scope.
- Establishing budgets and preparing invoices.
- Financial tracking, reporting, and optimization for each account, ensuring profitability across all budgets.
- Providing reporting and insights at the culmination of a program to evaluate success and future opportunity areas.
- Learning about client and industry trends to bring knowledge, innovation and thought leadership.

Skills and Experience:
- 4+ years of experience as an Account Manager working on events or premium activations.
- Proficient in Google Suite, Microsoft Office, Keynote and PowerPoint.
- Strong communication skills, both verbal and written
- Professional and timely in responses both internally and externally (vendors, partners, clients).
- Time management - able to deliver within timelines, prioritize tasks and communicate when support is required.
- Teamwork - possess a collaborative and positive spirit, work well in a team
- Proven experience building relationships and manager clients.

If this sounds like you, please get in touch with your resume. We are keen to tell you more.


Submit resume (and samples if applicable) to:

About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this assignment opportunity, you must be currently authorized to work in Ontario, Canada, without the need of employer sponsorship for a non-immigrant visa.