Account Manager

Location Burbank, CA (Fully remote)
Starts January
Duration Full-Time
Status Full-Time
Rate DOE
Digital Agency is seeking an Account Manager!

This is a full time fully remote position but candidates must be willing to work West Coast hours.

Working closely with the Head of Operations and Head of Marketing, you will be responsible for overseeing and managing portfolio of clients in tandem with one other account manager. Duties:
- Serve as primary point of contact for agency clients
- maintain a knowledge base of all client information
- work with managers to ensure client plans are developed and executed against
- distill all client requests into actionable tasks
- ensure the timely delivery of agency solutions
- responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships
- Liaise between the customer and internal teams

The ideal candidate will have combined skillset of marketing, digital, ecommerce and project manager skills, ideally from an agency setting.

Requirements:
- 3+ years in an agency Account Manager role
- Ability to communicate directly with clients and C-Suite
- Proven experience managing multiple clients at one
- Excellent listening, negotiating and presentation skills
- Experience working with DTC ecommerce brands a bonus!
- Understanding of web development, marketing measurement + analytics, content management and more

Reply with relevant agency account management experience to be considered!

IND123

Submit resume (and samples if applicable) to: Sarah.Effinger@jobalert.creativecircle.com


About Creative Circle
Creative Circle is a recruiting agency, and we proudly match professionals with companies looking for talented team members. The above listing is for a role with one of our clients. Our connections at top companies get your resume in front of the right people and access to amazing positions that aren't posted anywhere else. If you’re a good fit for this role (or another we're currently working on), a local recruiter will reach out to schedule a screening interview. We present only the top candidates to our clients.

For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa.